Jeanette Richardson
Franklin County Department of Social Services
Franklinton,NC
22
years of professional experience
Experienced Permanency Planning Supervisor delivering timely, compliant case outcomes through strong delegation, decision-making, and team coordination. Skilled in adoption review, foster care eligibility, and cross-functional communication.
Work History
Permanency Planning Supervisor
22 Years- Supervised staff workflows, assigning daily tasks and resolving bottlenecks to maintain service continuity.
- Supervised a team of three Permanency Planning social workers responsible for achieving timely permanence for children in agency custody
- Reviewed and approved all adoptions including agency, relative and independent adoptions
- Directed planning activities to align service delivery with county social services priorities and compliance requirements.
- Reviewed program documentation for accuracy, completeness, and adherence to department policy.
- Trained staff on procedures, documentation standards, and system updates to strengthen consistency.
- Monitored deadlines for case processing, program reviews, and required submissions to prevent delays.
- Determined foster care eligibility and adoption assistance eligibility for children in agency custody
- Assisted with internal financial planning, analysis and budgeting.
- Managing monthly foster care billing and reimbursements within Path NC and CWIS
Education
Bachelor of Science - Child And Family Relations, Psychology Minor
Skills
Decision-making
Delegation
Organizational skills
Time management
Problem-solving abilities
Issue resolution
Relationship building
Excellent communication
Teamwork and collaboration
Adaptability and flexibility
Attention to detail
Reliability
Accomplishments
- Retaining 15 year veteran staff with the agency
- Meeting timely permanence for children
- Zero error rate on IV-E Foster Care and IV-E Adoption Assistance Cases
- Meeting state baselines for adoptions and utilizing funding to promote adoption program
Timeline
Permanency Planning Supervisor
Franklin County Department of Social Services
10.2004 - CurrentRead More
East Carolina University
Bachelor of Science from Child And Family Relations, Psychology Minor
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