Jeanette Rios
Ocala,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Medicare Sales Representative
WellCare
Ocala, FL
02.2025 - 05.2025
- Sell Medicare Advantage Plans to individuals.
• Interview prospective clients to obtain data about their financial resources and needs.
• Called on policyholders to deliver and explain the policy, to analyze the insurance program, and to suggest additions or changes, or to change beneficiaries.
• Seek out new clients and develop clientele by networking to find new customers, and
generate lists of prospective clients.
Benefits Advisor - Contractor
Alight Solutions, AON Hewitt
Sanford, FL
08.2024 - 10.2024
- Underwent training to prepare Medicare recipients for the upcoming Annual Enrollment Period (AEP).
- Certified in 8 states by various carriers and achieved the status of "Ready to Sell."
Member Services Agent
Go Health
Sanford, FL
09.2023 - 05.2024
- Assist Go Health members understand and navigate their new insurance plan
- Deliver high quality customer service and complete member enrollments
- Collaborate closely with leadership to investigate and resolve member complaints and escalations
- Initiate outbound post sale calls to members that have been enrolled in a plan to assist with member onboarding
- Efficiently and successfully navigate multiple systems
Community Outreach Representative
United Healthcare
09.2022 - 08.2023
- Establish contacts and manage professional relationships with assigned provider offices ensuring high level of satisfaction
- Conducting routine provider field visits to distribute marketing and other plan collateral/messaging, with a focus on membership growth and retention
- Event logistics such as reserving space, catering, internal and external communication, distributing materials, facilities support, monitoring and/or participating in the preparation and break down at events, and other similar activities
- Develop and maintain relationships with Community and Faith-Based Organizations to increase health plan awareness to members and potential new members, with a focus on membership growth and retention
- Plan and participate in Agency approved Educational, Public, and Marketing events as assigned
Internal Sales Associate
Solis Health Plans
11.2021 - 05.2022
- Contact prospective clients about insurance products
- Meet with potential clients to explain Medicare products offered by the plan
- Maintain ongoing contact with enrolled members to support retention & quality service is provided
- Maintain ongoing contact with assigned, contracted provider partners to assist with any service needs and ensure that needed marketing materials are in place
- Look for new opportunities in the community to create sales
- Create events and partnerships for networking, member growth & sales
- Assist clients with Low Income Subsidy applications & Medicaid to help with their part B and lower their out of pocket costs
Medicare Sales Agent
Together Health
06.2021 - 11.2021
- Provide prospective clients with information on Medicare Advantage plans in their area
- Go over the summary of benefits of the plan, explain features, advantages and disadvantages and enroll into a plan or schedule an appointment for a SEP or AEP date
- Assist clients with filling out application for Low Income Subsidy through their state work with multiple carriers and navigated through systems
Medicare Telesales Agent
Etelequote Insurance
08.2020 - 05.2021
- Assist customers in making healthcare decisions by carefully maintaining customers with the optimal products and services
- Answer phones calls from customers and assist them in completing the appropriate applications and forms
- Abide by the centers for Medicare and Medicaid services (CMS) Medicare marketing guidelines and company policies and profiles work with multiple carriers and navigating system
Medicare Sales Agent
HP ONE
09.2018 - 07.2019
- Provide prospective clients with information on different Aetna Medicare Advantage Plans & PDP plans
- Review the summary of benefits of the plan client has chosen
- Discuss any existing coverage
- Explain features, advantages and disadvantages of various plans in multiple States
- Assist in enrolling into a plan
Financial Representative
Western & Southern
03.2018 - 05.2018
- Schedule appointments with prospective clients to discuss their financial goals and needs
- Understand clients financial situation if any, Provide client with a needs analysis and assist in implementing recommendations
- Visit business to business, conducted Lunch & Learns education presentations to discuss the importance of preparing for the unexpected
Community Relations Specialist
StayWell Health Plan
03.2013 - 12.2017
- Developed community events to meet goals providing a high return on investments in meeting revenue targets
- Assist sales agents to develop new marketing locations
- Developed an effective calendar for the agents and their marketing locations
- Scheduled attended sales seminars with local Sales Agents
- Oversaw the cost analysis for each event securing ROI per event
- Targeted new marketing opportunities for Table Top events and large name branding events
Education
Diploma in General -
Pearl River High school
New York06.1989
Skills
- Detailed oriented
- Problem solving
- Communication
- Customer Service
- Time Management
- Multitasking Abilities
Timeline
Medicare Sales Representative
WellCare
02.2025 - 05.2025
Benefits Advisor - Contractor
Alight Solutions, AON Hewitt
08.2024 - 10.2024
Member Services Agent
Go Health
09.2023 - 05.2024
Community Outreach Representative
United Healthcare
09.2022 - 08.2023
Internal Sales Associate
Solis Health Plans
11.2021 - 05.2022
Medicare Sales Agent
Together Health
06.2021 - 11.2021
Medicare Telesales Agent
Etelequote Insurance
08.2020 - 05.2021
Medicare Sales Agent
HP ONE
09.2018 - 07.2019
Financial Representative
Western & Southern
03.2018 - 05.2018
Community Relations Specialist
StayWell Health Plan
03.2013 - 12.2017
Diploma in General -
Pearl River High school
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