Jeanette Robinson
Columbus,OH
Summary
Notary Public for the State of Ohio. I've held a 10 year Secret Security Clearance with the United States Department of State. 20 years of Customer Service Experience. 4 years experience in consumer lending/processing. Ability to manage priorities in fast paced environment. Passion for developing professional relationships with clients. Ability to present a professional image and demeanor.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Commercial Loan Services Specialist II
Huntington National Bank
11.2019 - Current
- Process SBA 7a loans in preparation for closing within expected service levels (RLOC -Business Term-Draw to Term)
• My position is responsible for the boarding of financial data to AFS for all commercial loans. This position requires adherence to Bank Credit, Compliance and Risk guidelines.
• Responsible for loan set up of the commercial loans received from Commercial and Industrial, Commercial Real Estate, Private Client Group, Private Equity Group, Auto Finance, Asset Based Lending and Special Assets.
• This includes boarding of loans to the AFS system through the upfront systems of Velocity and CLOS.
• Ability to read and interpret complex legal documentation.
• Ability to read and understand underwriting analysis, terms and conditions is a plus.
• Supports loan Closers, ARA’s, Loan Administrator and Relationship and Portfolio Managers
• Analyze collateral documentation and loan information in the bank’s accounting system (AFS) and credit approval system(s) as needed.
• Perform maintenance of collateral records in loan servicing system
• Prepare and record various collateral related documents (Ex, Mortgage Release, UCC filings, vehicle titling.)
• Communicate with loan officers and other internal customers regarding collateral
• Work with outside agencies (title companies, county recorders, etc.) in order to resolve problems
• Analyze collateral documentation and loan information in the bank’s accounting system (AFS) and credit approval system(s) as needed.
• Perform maintenance of collateral records in loan servicing system
• Prepare and record various collateral related documents (Ex, Mortgage Release, UCC filings, vehicle titling.)
• Communicate with loan officers and other internal customers regarding collateral
• Work with outside agencies (title companies, county recorders, etc.) in order to resolve problems
Authorization Management Specialist
Harris Health System
08.2016 - 10.2019
- Heavy and daily usage in the software EPIC
- Trained new staff
- Responsible for obtaining complete and accurate insurance information, benefit verification, accurately interpreting benefit plans and investigating pertinent details
- Notifies supervisor of known or potential insurance coverage issues
- Responsible for obtaining and communicating pre-authorization as needed per insurance company requirements
- Record insurance information to maintain data through the Referral/Insurance Verification process and communicates insurance information to pertinent staff including therapists, coding and finance
- Independently maintains and works from the electronic medical record and additional databases
- Completes special projects as identified by management.
Administrative Assistant
Interfaith Ministries of Greater
07.2013 - 03.2016
- Performed high volume data entry
- Reviewed all rejected HMO medical claims
- Used client intake forms to refill claims to meet standards
- Developed and maintained positive customer relations and coordinated with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner
- Coordinated incoming and outgoing mail as well as maintaining calendars, scheduled meetings, appointments and coordinates travel reservation for executives
- Stayed updated on executive’s priorities on a daily basis with strong writing skills and the ability to create correspondence on behalf of executive
- Constant data entry into Raiser’s Edge software of donations made to the organizations while ensuring steady speed and accuracy.
Administrative Assistant
Salvation Army
01.2010 - 01.2012
- Counted and balanced out several hundred checks and cash donated to the organization on a daily basis
- Filled in for reception desk area as needed, Utilized Raiser’s Edge software to key in and track fundraising donations
- Answered phones
- Updated files
- Other clerical duties as needed
Education
Bachelor of Science - Business Administration And Management
Franklin University
Columbus, OH06.2025
Skills
- EPIC
- MS Word-PowerPoint-Access-Excel-Outlook
- SAP Financial
- PeopleSoft
- Oracle
- Velocity
- AFS
- ODIN
- Vision
- Raiser's Edge
Accomplishments
Secret Security Clearance with the United States Department of State
Certification
Notary Public for the State of Ohio
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Loan Services Specialist II
Huntington National Bank
11.2019 - Current
Authorization Management Specialist
Harris Health System
08.2016 - 10.2019
Administrative Assistant
Interfaith Ministries of Greater
07.2013 - 03.2016
Administrative Assistant
Salvation Army
01.2010 - 01.2012
Bachelor of Science - Business Administration And Management
Franklin University
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