Jeanette Rodriguez Ortiz
Spring,TX
Summary
Experienced and dependable professional with 10+ years in property management customer service, and logistics coordination. Strong background in leasing, assistant property management, dispatching and route planning. Bilingual in English and Spanish, with excellent communication, problem-solving and multitasking abilities in fast-paced enviroments.
Overview
15
15
years of professional experience
Work History
Warehouse Assistant
Diligent Delivery
9200 Derrignton St Suite 290 Houston Tx 77064
08.2022 - 2026
- coordinate daily routes and dispatch drivers to ensure timely deliveries
- monitor schedules and adjust routes in real time to improve efficiency
- provide administrative support including data entry reporting and documentation
- assist with warehouse operations such as inventory tracking and organization
Uber Driver
Self Employed Services
09.2015 - 09.2025
- Provided safe and reliable transportation to passengers in urban environments.
- Navigated efficiently using GPS and navigation tools, optimizing routes for timely arrivals.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Delivered exceptional customer service, addressing passenger inquiries and concerns promptly.
- Managed ride requests efficiently using Uber driver app navigation tools.
- Maintained vehicle cleanliness and performed routine safety checks regularly.
- Adapted to changing traffic conditions to optimize travel times and routes.
- Reported incidents and vehicle issues promptly for effective resolution.
- Monitored earnings through app analytics, ensuring transparency in transactions.
- Delivered passengers to destinations safely and on time.
Assistant Manager
Summit at Bennington/Arnold Grounds Management
6767 Bennington St Houston 77028
02.2015 - 08.2022
- oversaw daily property operation
- Assisted in managing tenant communications and resolving issues promptly.
- Organized property maintenance schedules to enhance operational efficiency.
- Supported lease administration processes, ensuring compliance with regulations.
- Coordinated property inspections, documenting findings for management review.
- Maintained accurate records of rental payments and late notices.
- Assisted in preparing marketing materials for property listings to attract potential tenants.
- Provided administrative support during tenant move-in and move-out processes, ensuring smooth transitions.
- Updated property listings regularly across various online platforms, attracting prospective tenants with accurate information and appealing visuals.
- Organized tenant events, fostering a sense of community within the properties managed.
- Processed rental applications efficiently to minimize vacancy periods while adhering to fair housing laws and company policies.
Property Leasing Agent
Milestone Management/Wyndham Oaks
2410 S Kirkwood Rd Houston TX 77077
08.2010 - 12.2014
- Assisted clients in property tours, addressing inquiries and showcasing amenities effectively.
- Coordinated lease agreements, ensuring compliance with company policies and regulations.
- Managed tenant communications, fostering positive relationships and timely responses to concerns.
- Executed marketing strategies to attract prospective tenants through online platforms and community outreach.
- Streamlined application processes, improving efficiency while maintaining high standards of accuracy.
- Conducted property inspections, identifying maintenance needs and coordinating repairs with service teams.
- Trained new leasing staff on company protocols and customer service best practices for consistent performance.
Education
High School Diploma -
Westfield High School
16713 Ella Blvd HoustonTX 77090No Degree - Accounting And Finance
North Harris Community College
2700 W W Thorne Dr Houston TX 7707308-2014
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
Languages
Spanish
Full Professional
Timeline
Warehouse Assistant
Diligent Delivery
08.2022 - 2026
Uber Driver
Self Employed Services
09.2015 - 09.2025
Assistant Manager
Summit at Bennington/Arnold Grounds Management
02.2015 - 08.2022
Property Leasing Agent
Milestone Management/Wyndham Oaks
08.2010 - 12.2014
High School Diploma -
Westfield High School
No Degree - Accounting And Finance
North Harris Community College