Jeanette Rovito
Platte City,MO
Summary
Dynamic social services supervisor skilled in case management and crisis intervention. Known for reliability and professionalism, successfully leading teams to deliver comprehensive child welfare services and advocating for positive outcomes in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Social Services Supervisor
State Of Missouri Children's Division
Liberty, Missouri
01.2023 - Current
- Supervised and directed a team investigating child abuse and neglect allegations.
- Oversaw delivery of child welfare services, including protective and intensive family services.
- Reviewed referrals from juvenile courts, hotlines, and community partners regarding child safety.
- Conducted comprehensive assessments to evaluate factors impacting child safety and family functioning.
- Provided guidance on treatment planning, safety interventions, and permanency goals.
- Supported staff through consultations and reviews to ensure compliance with policies.
- Represented agency at court hearings and multidisciplinary meetings for effective case management.
Crisis Call Specialist
Johnson County Mental Health
Mission, Kansas
07.2022 - 01.2023
- Provided crisis intervention services through the Johnson County Mental Health Center Crisis Line and 988 Suicide & Crisis Lifeline within the Emergency Services Division.
- Assessed and responded to individuals experiencing mental health crises, offering support, guidance, and resource coordination for clients, family members, and community members.
- Collaborated with community partners, service providers, and agencies to ensure timely access to appropriate behavioral health services and supports.
- Conducted risk assessments, de-escalated crises, and implemented the least restrictive and most effective interventions in a fast-paced, high-pressure environment.
- Utilized a client-centered, whole-person approach to develop individualized, goal-oriented care plans and recommendations.
- Coordinated psychiatric hospital admissions and bed placements with hospitals and treatment facilities for individuals requiring acute care.
- Reviewed and evaluated clinical assessments, medical and psychiatric records, and legal documentation related to voluntary and involuntary treatment and hospitalization.
- Maintained accurate documentation and ensured compliance with applicable policies, procedures, and legal requirements.
Social Services Specialist IV
State Of Missouri Children's Division
Liberty, MO
05.2019 - 07.2022
- Investigated allegations of child abuse and neglect, ensuring timely assessments and accurate documentation of all case activities.
- Conducted interviews, home visits, and collateral contacts to evaluate child safety, well-being, and service needs.
- Coordinated and delivered protective services for abused, neglected, and exploited children, including foster care, family support services, and adoption-related case management.
- Partnered with community agencies, service providers, and public organizations to develop and implement comprehensive service plans.
- Provided case management and home-based interventions to help families achieve stability and access specialized counseling and treatment services.
- Worked with parents to address issues contributing to abuse, neglect, or exploitation and promote safe, effective parenting practices.
- Collaborated with law enforcement, juvenile officers, court personnel, public officials, and community organizations on child welfare matters.
- Prepared for and attended court hearings, multidisciplinary team meetings, and case-related proceedings to advocate for child safety and positive outcomes.
Community Support Specialist
Family Guidance Center
Saint Joseph, Missouri
12.2014 - 03.2016
- Provided community-based case management services for individuals with serious mental illness (SMI) and emotional disturbances, promoting recovery, independence, and overall well-being.
- Coordinated access to mental health, educational, social, and community resources to support individualized treatment and service goals.
- Developed and implemented service plans to facilitate consumer adjustment to community living, family systems, and school environments, enhancing recovery and independence.
- Collaborated with interdisciplinary treatment teams to develop, monitor, and evaluate individualized treatment plans and ensure delivery of clinically appropriate services.
- Monitored consumer progress and adjusted service plans based on documentation, ensuring alignment with treatment goals and promoting positive outcomes.
- Ensured compliance with agency policies, clinical standards, and contractual requirements.
- Consistently met or exceeded monthly productivity and service delivery goals.
- Trained and mentored newly hired case managers, improving service quality and fostering professional growth within the team.
Education
Master of Social Work -
Missouri State University
Springfield, MO05-2026
Skills
- Reliability
- Program/policy implementation
- Team building and supervision
- Effective communication (oral & written)
- Time management/prioritization
- Crisis intervention
- Staff training
- Professionalism
- Self-motivation
- Case management
- Decisive
Timeline
Social Services Supervisor
State Of Missouri Children's Division
01.2023 - Current
Crisis Call Specialist
Johnson County Mental Health
07.2022 - 01.2023
Social Services Specialist IV
State Of Missouri Children's Division
05.2019 - 07.2022
Community Support Specialist
Family Guidance Center
12.2014 - 03.2016
Master of Social Work -
Missouri State University