Summary
Overview
Work History
Education
Skills
Timeline
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Jeanette Shugg

Brazil,USA

Summary

Confident Administrator Assistant with mail sorting, call handling, and document management expertise. Skillful multitasker with fast decision-making and incident resolution capabilities.

Overview

22
22
years of professional experience

Work History

Teller/CSR

First Financial Bank
06.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Administrative Assistant

Watermark Wealth Strategies
06.2016 - 10.2021
  • Ordered and maintained inventory of supplies and assisted in the care and maintenance of equipment.
  • Performed various administrative functions including typing, filing, answering phones, preparing reports and maintaining records.
  • Completed accurate and timely updates to databases and spreadsheets.
  • Prepared meeting documentation and transcribed meeting recordings.
  • Greeted visitors, responded to general questions, and directed callers to proper location.
  • Stored office supplies and maintained optimal inventory.

Data Entry

Sagepoint Financial
12.2003 - 06.2016
  • Worked efficiently with highly repetitive tasks, maintaining a detail-oriented approach and precision.
  • Proofed completed work to verify adherence to quality and accuracy standards.
  • Classified data by using the correct fields for inputting information into business and customer files.
  • Kept upload errors low by carefully checking source data for errors.
  • Prepared records for document imaging and retrieval in company database.
  • Followed departmental guidelines and data integrity protocols for loaded data.
  • Collected data for entry from multiple sources.
  • Assisted staff with locating important records and retrieving database information.
  • Entered data received from customers into company database.

Education

High School Diploma -

Greenway High School
06.1993

Skills

  • Confidential correspondence
  • Meeting scheduling
  • Report preparation
  • Customer engagement
  • Resource management
  • Front office operations
  • Open accounts
  • Strong work ethic

Timeline

Teller/CSR

First Financial Bank
06.2023 - Current

Administrative Assistant

Watermark Wealth Strategies
06.2016 - 10.2021

Data Entry

Sagepoint Financial
12.2003 - 06.2016

High School Diploma -

Greenway High School

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Jeanette Shugg