Jeanette Spurgeon

• Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
• Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
• Managed cash register efficiently, maintaining accuracy in all financial transactions throughout each shift.
• Restocked supplies such as printer paper, pens and paper clips.
• Wrote service orders, assigned numbers and tracked paperwork.
• Closed work out orders by accepting payments, issuing receipts and filing documents.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Interacted with customers by phone, email, or in-person to provide information.

• Routed business correspondence, documents, and messages to correct departments and staff members.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Provided product benefits and advantages and discussed pricing with interested parties.
• Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
• Fielded questions and solved problems by informing customers of current promotions and store policies.
• Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
• Worked to build relationships with customers and built potential for additional sales.
• Organized showroom accessories and restocked shelves.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

• Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
• Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
• Maintained friendly and professional customer interactions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Executed customer transactions, including deposits, withdrawals, money orders and checks.
• Answered telephone inquiries on banking products including checking, savings.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Reviewed and verified customer information and insurance provider information.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Collected co-payments or full payments from customers.
• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Counted, measured and compounded medications following standard procedures.

. Daily and monthly bookkeeping

. Cash register

. Waited on customers

. Did weekly ordering and stocking, cleaning shelves

. Forklift

. Cut and threaded pipe