Jeanette Steiber
Bakersfield,CA
Summary
Customer-oriented General Manager with 23 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager
Denny's Corp
10.2019 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
Restaurant Manager
Denny's Corp
04.2010 - 10.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Restaurant Manager
Denny's Corp
07.2001 - 04.2010
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
Education
High School Diploma -
Williams High School
Williams, CA06.1995
Skills
- Business Development
- Staff Supervision
- Customer Retention
- Expense Control
- P&L Management
- Schedule Management
- Inventory Control
- Employee Development
- Bilingual
- Facility Management
- Risk Management
- Operations Oversight
- Labor Cost Controls
Certification
Servsafe Certificate
Languages
Spanish
Native or Bilingual
Additional Information
I'd like to introduce myself as a leader with a lot of drive for success. I am eager and willing to conform to company policies and procedures and always looking for growth. I'd like to secure a challenging position within your organization that will utilize my dedication, hard working ability, positive attitude and initiative for success. Professional and personal references available upon request.
Timeline
General Manager
Denny's Corp
10.2019 - 07.2023
Restaurant Manager
Denny's Corp
04.2010 - 10.2019
Restaurant Manager
Denny's Corp
07.2001 - 04.2010
High School Diploma -
Williams High School
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