Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jeanette Story

Milwaukee,WI

Summary

Proven to excel in specialized client care at Northwestern Mutual, I adeptly managed complex cases and demonstrated superior multitasking abilities. My analytical thinking and team collaboration skills have significantly contributed to enhancing client satisfaction. This results-driven approach ensures the highest standards of service and problem-solving capabilities.

Overview

23
23
years of professional experience

Work History

Specialized Client Care Services Representative/Analyst

Northwestern Mutual
09.1998 - 12.2021
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Managed challenging case work in personal planner while extracting intricate cases from team planners

Education

No Degree - Business Management

Alverno College
3400 S 43rd Street

Skills

  • Analytical Thinking
  • Team Collaboration
  • Customer Service

Accomplishments

Completed five courses towards a bachelor degree at Alverno College


Received numerous Recognition Certificates, Award of Excellent Certificate and online training certificates while employed at Northwestern Mutual


Received Certificate of Appreciation-Cooperate Tutoring Program from Milwaukee Public Schools


Received Certificate of Appreciation for organizing Clothing Drive Ministry at New Testament Central City Church


Volunteer with New Testament Church Nursing Home Ministry


Volunteered at Children's Hospital of Milwaukee

Timeline

Specialized Client Care Services Representative/Analyst

Northwestern Mutual
09.1998 - 12.2021

No Degree - Business Management

Alverno College
Jeanette Story