Hardworking and self-motivated job seeker with 2+ years of supervisory/management experience. Skills vary and include developing polices/procedures, training, managing numerous business operations, and creating client relationships. Skills that I'm ready to continue to put to use.
Overview
8
8
years of professional experience
Work History
Operations Manager
Parkers Security LLC
Fayetteville, NC (Hybrid)
01.2021 - 07.2023
Led hiring, on-boarding and training of new hires to fulfill business requirements
Supervised over 15 staff members at a time and kept employees compliant with company policies and procedures to prevent any bad habits
Scheduled employees for shifts and coordinated training for new and incoming officers
Developed post orders for each client, outlining security procedures/policies
Developed and maintained relationships with clients and answer questions regarding account information
Responsible for creating invoices and revise any discrepancies found before distributing to clients
Approved Officers hours for payroll
Reported all information to higher management
Armed Security Officer
Nc Tactical Security Forces
Fayetteville, NC
07.2018 - 12.2019
Underwent and maintained firearms certification in compliance with state laws
Performed hourly patrols of building areas, parking lots and facility grounds.
Responded quickly to incidents and assessed all situations for security concerns
Worked independently and collaboratively to resolve issues as to protect lives and property
Observed and recorded daily activity
Operated handheld metal detector to screen individuals entering facilities
Submitted detailed incident reports
Security Officer
ERMC
Fayetteville, NC
02.2018 - 11.2018
Patrolled and monitored premises in company vehicle and by foot.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Greeted over 100-200 customers daily
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Responded quickly but safely manner during emergency situations to reduce opportunity for damage and injury.
Communicated with security team and building supervisors using two-way radios
Culinary Specialist
U.S ARMY
02.2015 - 01.2018
Prepared food according to menus, nutritional limitation and number of portions to be served
Cleaned and inspected equipment, kitchen appliances, and work areas ensuring cleanliness and serviceable tools
Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
Trained new soldiers to read , understand and execute recipes for any product prepared
Administration- Planned and prepared meal schedules for headcount of over 350 personnel
Accounted for personnel, money, cash sheets, and cash turn-ins for Dining Facility
Prepared monthly reports and ensured documents were closed out and filed properly
Communicated in print and verbally daily, weekly, and monthly reports to supervisors
Education
High School Diploma -
W. H. Adamson High School
Dallas
Associate of Applied Science - Criminal Justice
FTCC
Fayetteville, NC
Associate of Science - Building Construction Technology
FTCC
Skills
Leadership
Responsibility
Communication Skills
Teamwork
Quick Learner
Detail-Oriented
Microsoft Office Trained
Bilingual
Problem Solving
Administration
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Parkers Security LLC
01.2021 - 07.2023
Armed Security Officer
Nc Tactical Security Forces
07.2018 - 12.2019
Security Officer
ERMC
02.2018 - 11.2018
Culinary Specialist
U.S ARMY
02.2015 - 01.2018
High School Diploma -
W. H. Adamson High School
Associate of Applied Science - Criminal Justice
FTCC
Associate of Science - Building Construction Technology