Jeanette Tyler
Angleton,TX
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
33
33
years of professional experience
Work History
RN Case Manager Supervisor
HCA Houston Healthcare Pearland
12.2020 - Current
- Manage 20 plus ICU and IMU unit for discharge planning, goals of care and improved health outcomes along with multi disciplinary team assigned to unit.
- Assist with managing department with staff count of 6 including scheduling and payroll.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Monitor facility length of stay to maintain division wide requirements.
- Assist Director of department with administration meetings and reports.
R.N. Case Manager ICU
HCA Houston Healthcare Clear Lake
01.2014 - 12.2020
- Managed support services and fostered communication among social workers, physical therapists, hospital staff and patients.
- Helped to develop care coordination program to maintain long-term patient wellness.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Navigate throughout the InterQual system to review patients thoroughly on a daily basis.
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharging support to provide comprehensive care to over 20 patients daily.
R.N. Floor Nurse, Charge Nurse Med/Surg Unit
Clear Lake Regional Medical Center
01.2012 - 01.2014
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Helped patients achieve higher standards of living through effective ADL coaching and assistance.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Determined therapies, requested materials and received equipment in accordance with patient care initiatives and insurance plans.
- Recorded vital signs, monitored changes and communicated to physicians immediately.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Evaluated charting procedures to ensure adherence to best practices.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Accurately recorded all interactions in medical charts, documenting accidents and interventions applied.
RN Staff Nurse, Charge Nurse
Good Shepherd Medical Center
01.2007 - 01.2012
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Provided direct patient care to pre and post operative orthopedic and neurological patients,
- Supervised a floor with 27 beds, monitoring patients and staff.
- Safely administered medications, and educate patients and their families on the proper use of braces, prosthetics, and orthopedic equipment with a focus on safety and pain management techniques.
- Collaborated effectively with an interdisciplinary team of medical and health care professionals, comprised a physician, nurse manager, dietician, social worker, case manager, and physical therapist.
- Precepted staff nurses in areas of patient care, policies, and procedures with demonstrated leadership skills.
- Collaborated with management and physical therapy to bring a new program "joint Works" to Good shepherd, which allowed us to provide innovative care for joint replacements.
- Experienced in caring for post surgical patients who have had orthopedic surgeries such as unicompartmental knee.
Lead Accounting Clerk
Kroger
05.1992 - 08.2003
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Entered figures using 10-key calculator to compute data quickly.
- Checked accounts receivable documents for errors and accuracy while updating in daily balances.
- Managed a group of employees, eight to twelve at a time, monitoring schedules, and work performance.
- Managed accounts payable and accounts receivable for large grocery store, including entire income for the day.
- Balanced entire store daily, and provided daily reports on income and balances for managers of store.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Louisville, KY01-2022
Associate of Science - Nursing
Kilgore College
Kilgore, TX2006
Skills
- Self motivated, works well unsupervised
- Management of Interqual reviews
- Discharge planning for patients of all types of background
- Strong clinical judgment
- Multidisciplinary approach
- Discharge planning
- Chronic disease management
- Medical Records Management
- Patient counseling
- Charting and clinical documentation
- Staff management
- Staff education and training
- Facility Scheduler
- Kronos
- NATE
- Microsoft Excel
Certifications
currently certified in CPR, and ACLS
Timeline
RN Case Manager Supervisor
HCA Houston Healthcare Pearland
12.2020 - Current
R.N. Case Manager ICU
HCA Houston Healthcare Clear Lake
01.2014 - 12.2020
R.N. Floor Nurse, Charge Nurse Med/Surg Unit
Clear Lake Regional Medical Center
01.2012 - 01.2014
RN Staff Nurse, Charge Nurse
Good Shepherd Medical Center
01.2007 - 01.2012
Lead Accounting Clerk
Kroger
05.1992 - 08.2003
Associate of Science - Nursing
Kilgore College
Bachelor of Science - Nursing
Galen College of Nursing
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