Jeanette Verran
West Bend,WI
Summary
Seasoned Parts Manager with background in automotive and manufacturing industries. Demonstrated skill in inventory management, team leadership, and vendor relationships. Noteworthy ability to increase efficiency while reducing costs through strategic sourcing, proactive problem-solving, and staff training. Significant impact on bottom-line performance in previous roles.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Parts Manager
ETE Reman
Milwaukee , Wisconsin
07.2014 - Current
- Developed and maintained positive working relationships with vendors.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Analyzed pricing trends to optimize cost savings.
- Prepared documents for ordering parts, supplies, and equipment.
- Coordinated delivery schedules for incoming orders.
- Maintained records of all orders placed, received, and shipped.
- Ensured accuracy in order processing and invoicing procedures.
- Conducted monthly audits of inventory control systems.
- Resolved customer inquiries related to part availability or quality issues.
- Trained new staff members on proper parts handling techniques.
- Collaborated with other departments to ensure timely deliveries.
- Investigated discrepancies between physical inventories and records.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Performed regular maintenance checks on storage facilities.
- Managed employee schedules and daily assignments.
- Received, examined and reshelved returned parts.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Led a team of parts department employees, providing training and performance evaluations.
- Developed and implemented parts department policies and procedures to improve efficiency.
- Created work crew schedules and delegated assignments.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Production Assistant
ES Plastics
Saukville , Wisconsin
10.2007 - 07.2014
- Maintained communication between production staff and crew members.
- Kept records of daily production activities.
- Performed general office duties such as answering phones, filing paperwork.
- Maintained a clean work environment at all times.
- Ensured production quality by conducting regular inspections throughout the process.
- Created detailed reports documenting machine downtime, repairs, and preventive maintenance activities.
- Managed team of operators to ensure production goals were met in a timely manner.
- Trained new employees on proper operating procedures for all machinery used in the production process.
- Implemented safety protocols and ensured that all workers followed them at all times.
- Enforced company policies in accordance with local laws, regulations, and industry standards.
- Evaluated employee performance regularly and provided feedback on areas needing improvement.
- Inspected finished products for quality and adherence to customer specifications.
- Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Trained new employees on proper use of test equipment and inspection techniques.
Supervisor of Operations
TEC-Star
Germantown , Wisconsin
08.2005 - 10.2007
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Ensured compliance with all applicable laws, regulations, and standards.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Built strong operational teams to meet process and production demands.
- Managed scheduling, training and inventory control.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Enforced federal, state, local and company rules for safety and operations.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Collaborated with team leaders on quality audits.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Receptionist, Accounts Receivable
Ozaukee Press
Port Washinton , Wisconsin
09.2002 - 07.2005
- Greeted and welcomed visitors, customers, and vendors in a professional manner.
- Answered incoming calls in a courteous and timely manner.
- Maintained accurate records of all accounts receivable transactions.
- Processed customer payments accurately and promptly.
- Provided excellent customer service to internal and external clients.
- Assisted with filing documents, maintaining databases, and preparing reports.
- Balanced daily cash receipts on a consistent basis.
- Performed data entry tasks for accounts receivable projects as needed.
- Resolved billing discrepancies in an efficient and effective manner.
- Created invoices using accounting software applications.
- Verified accuracy of account information before entering into the system.
- Responded to customer inquiries regarding their accounts receivable status promptly.
- Managed multiple tasks simultaneously while meeting deadlines.
- Tracked payments received from customers for current or past due balances.
- Followed up with customers who have not made payment by the due date.
- Assisted other departments with various administrative duties as needed.
- Handled confidential information with discretion and professionalism.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Education
High School Diploma -
Washington High School
Germantown, WI06-1986
Skills
- Stock management
- Invoice Processing
- Customer Relations
- Returns processing
- Vendor Relations
- Inventory Management
- Warehouse Operations
- Staff Training
- Inventory Auditing
- Ordering parts
- Customer Service
Certification
- TWI: Job Relations Training
- LEAD Training Module with Derek Deprey
- Dale Carnegie Leadership Program
Affiliations
- Baker
- Bewitching Bath owner
- Harley Owner
- Grandmother of beautiful grandchildren
- love to travel, when i can
References
References available upon request.
Timeline
Parts Manager
ETE Reman
07.2014 - Current
Production Assistant
ES Plastics
10.2007 - 07.2014
Supervisor of Operations
TEC-Star
08.2005 - 10.2007
Receptionist, Accounts Receivable
Ozaukee Press
09.2002 - 07.2005
- TWI: Job Relations Training
- LEAD Training Module with Derek Deprey
- Dale Carnegie Leadership Program
High School Diploma -
Washington High School
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