Summary
Overview
Work History
Education
Skills
Timeline
background-images

Jeanette Vice

Baltimore,MD

Summary

Dynamic independent contractor with a proven track record at Shipt, excelling in client relationship building and project management. Adept at delivering high-quality results on time, I effectively communicate with clients and adapt to changing demands, ensuring satisfaction and repeat business. Skilled in contract negotiation and problem-solving, I drive operational improvements and enhance service delivery.

Overview

5
5
years of professional experience

Work History

Independent Contractor

Shipt
08.2022 - Current
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.
  • Observed packing operations to verify conformance to specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created and managed project plans, timelines and budgets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collected, arranged, and input information into database system.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.

Independent Contractor

DoorDash
07.2021 - Current
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Trained new team members to apply best coding best practices and proper use of development tools.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Collected, arranged, and input information into database system.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.

Independent Contractor

Amazon Flex
05.2021 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Gathered, organized and input information into digital database.

Independent Contractor

Instacart
06.2020 - Current
  • Created and managed project plans, timelines and budgets.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Collected, arranged, and input information into database system.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Generated reports detailing findings and recommendations.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Independent Contractor

Uber/Uber Eats
05.2020 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.

Education

High School Diploma - Bakibg/Culinary Arts

Mergenthaler Vocational Technical High School
Baltimore, MD
06.2017

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Service marketing
  • Client consultation
  • Marketing strategies
  • Critical thinking
  • Task prioritization
  • Content creation
  • Teamwork and collaboration
  • Multitasking Abilities
  • Organizational skills
  • Decision-making
  • Excellent communication
  • Reliability
  • Problem-solving abilities
  • Effective communication
  • Adaptability and flexibility
  • Idea development and brainstorming
  • Written communication
  • Contract negotiation
  • Email marketing
  • Digital marketing

Timeline

Independent Contractor

Shipt
08.2022 - Current

Independent Contractor

DoorDash
07.2021 - Current

Independent Contractor

Amazon Flex
05.2021 - Current

Independent Contractor

Instacart
06.2020 - Current

Independent Contractor

Uber/Uber Eats
05.2020 - Current

High School Diploma - Bakibg/Culinary Arts

Mergenthaler Vocational Technical High School

Similar Profiles

CREATE PROFILE
Jeanette Vice