Summary
Overview
Work History
Education
Skills
Timeline
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Jeanette Volintine

Big Rock,IL

Summary

Dedicated and detail-oriented Library Assistant with strong organizational skills and a passion for promoting literacy. Seeking to enhance user experience and support library operations through exceptional customer service and resource management.

Overview

9
9
years of professional experience

Work History

Library Practicum

Todd Library
01.2025 - 05.2025
  • Company Overview: Waubonsee Community College, Sugar Grove, IL
  • Assisted patrons with checking out and returning materials, registered new borrowers, and answered general inquiries about the library's services.
  • Cataloged magazines, newspapers, and books using WorkFlows Tech software. Organized and maintained library collections, including weeding outdated materials and preparing them for donation.
  • Interacted with a diverse group of patrons and students, improving customer service skills by handling various questions and requests efficiently.
  • Collaborated with library staff to receive day-to-day tasks and responsibilities, contributing to a supportive and welcoming environment.
  • Assisted with the checkout and return of technology devices, including laptops, graphic calculators, webcams, and Wi-Fi hotspots. Provided guidance on using library technology resources.
  • Scanned and organized historical documents in the archives, ensuring proper preservation and accessibility for future reference.
  • Curated and created thematic book displays, such as the Women's History Month exhibit, to highlight important topics and engage patrons.
  • Updated and organized the magazine section, ensuring clear labeling and accessibility for patrons.
  • Supported the library's technical services team by assisting with troubleshooting and resolving technical issues related to campus networked computers, printers, and other devices.
  • Attended and contributed to library events, such as the Library Makerspaces Research Showcase, gaining insights into the latest research and scholarship surrounding library makerspaces.
  • Waubonsee Community College, Sugar Grove, IL

Bakery Clerk

The Fresh Market
09.2022 - Current
  • Engaged with customers to learn their wants and needs.
  • Maintained knowledge of products and weekly ad items throughout the store.
  • Created a hospitable shopping experience by merchandising and stocking bakery products and specialty items.
  • Served bakery customers daily with professional and effective customer service.
  • Maintained a clean, organized kitchen to maximize efficiency and food safety.
  • Contacted customers to confirm their orders from the bakery department.
  • Ensured excellent product quality by inspecting bakery department products for proper rotation, cleaning, and sanitation procedures.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and cooking in the oven.
  • Decorated bakery goods and designed visually appealing displays of finished products.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated commercial kitchen equipment and tools.
  • Washed dishes and sanitized prep area at the end of each shift.
  • Made signs for items in the bakery department.

Bakery Clerk

The Fresh Market
08.2017 - 01.2021
  • Engaged with customers to learn their wants and needs.
  • Maintained knowledge of products and weekly ad items throughout the store.
  • Created a hospitable shopping experience by merchandising and stocking bakery products and specialty items.
  • Served bakery customers daily with professional and effective customer service.
  • Maintained a clean, organized kitchen to maximize efficiency and food safety.
  • Contacted customers to confirm their orders from the bakery department.
  • Ensured excellent product quality by inspecting bakery department products for proper rotation, cleaning, and sanitation procedures.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and cooking in the oven.
  • Decorated bakery goods and designed visually appealing displays of finished products.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated commercial kitchen equipment and tools.
  • Washed dishes and sanitized prep area at the end of each shift.
  • Made signs for items in the bakery department.

Intern

Joseph F. Glidden Homestead and Historical Center
06.2016 - 08.2016
  • Researched Glidden coat of arms and heraldry.
  • Published Glidden coat of arms article for Glidden Homestead website and monthly Cornsilk.
  • Reported to the supervisor of Glidden Homestead to receive day-to-day tasks and responsibilities.
  • Investigated scholarly databases to locate necessary information for research projects on the Glidden Family coat of arms and heraldry.
  • Communicated effectively with faculty and staff, accepted critiques and suggestions for areas of improvement.
  • Interacted with customers by phone, email, and in person to provide information on the Joseph F. Glidden Homestead and Historical Center.
  • Contributed to content creation for the company website.

Education

Associate Degree - Library and Information Services

College of DuPage
Glen Ellyn, IL
05.2025

Library and Information Services - Certificate

College of DuPage
Glen Ellyn, IL
05.2025

Associate Degree - General Studies

College of DuPage
Glen Ellyn, IL
05.2025

Bachelor of Arts - History

Northern Illinois University
DeKalb, IL
05.2022

Bachelor of Arts - Art History

Northern Illinois University
DeKalb, IL
05.2022

Bachelor of Science - Anthropology/Archeology

Northern Illinois University
DeKalb, IL
05.2017

Associate of Arts -

Waubonsee Community College
Sugar Grove, IL
12.2012

Associate of Science -

Waubonsee Community College
Sugar Grove, IL
12.2010

Skills

  • Customer Service Skills
  • Organizational Skills
  • Attention to Detail
  • Communication Skills
  • Basic Computer Proficiency
  • Cataloging and Shelving
  • Research and Information Retrieval Skills
  • Cataloging and Classification Knowledge
  • Time Management
  • Problem-Solving Skills
  • Teamwork and Collaboration
  • Knowledge of Library Software
  • Multitasking Abilities
  • Basic Reference Skills

Timeline

Library Practicum

Todd Library
01.2025 - 05.2025

Bakery Clerk

The Fresh Market
09.2022 - Current

Bakery Clerk

The Fresh Market
08.2017 - 01.2021

Intern

Joseph F. Glidden Homestead and Historical Center
06.2016 - 08.2016

Library and Information Services - Certificate

College of DuPage

Associate Degree - General Studies

College of DuPage

Bachelor of Arts - History

Northern Illinois University

Bachelor of Arts - Art History

Northern Illinois University

Bachelor of Science - Anthropology/Archeology

Northern Illinois University

Associate of Arts -

Waubonsee Community College

Associate of Science -

Waubonsee Community College

Associate Degree - Library and Information Services

College of DuPage

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