JEANETTE WEBB
Salt Lake City
Summary
Experienced Customer Service Specialist for 15+ years, have assisted in designs and art display; interested in working in the film industry that allows me to use my design abilities to create beautiful experiences. Highly efficient at building and maintaining client relationships. Detail oriented, visionary designer passionate about creating innovative advertising campaigns.
Overview
18
18
years of professional experience
Work History
Warehouse Worker
Deseret Book
11.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas
- Consistently lifted materials weighing as much as 50+ pounds
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones
- Reduced order processing times with streamlined picking, packing, and shipping procedures
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency
- Achieved timely dispatch of orders using effective time management strategies during the picking process
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines
- Enhanced order fulfillment accuracy, double-checking each order against its picking list
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network
- Pick, pack, receive, and distribute merchandise according to shipping labels, invoices, and purchase orders
- Safely operate warehouse machinery and utilize computer information systems in accordance with established procedures to ensure quality and accuracy of order fulfillment
- Push/pull 400+ pounds; stand, stoop, bend, reach for long periods of time
- Perform various duties including, but not limited to; safe operation of high-powered machinery, packaging products, and moving and/or stacking materials and equipment
- Examine and reject products that do not meet specification; observe, maintain, and address issues to prevent and reduce waste
- Participate and successfully complete all company approved and required training, audits, etc.
- Maintain good manufacturing practices, food safety, and superior quality standards
Customer Service Specialist and Design
The County Library System
05.2007 - 02.2022
- Ensured security and supported patrons with their library needs during entry.
- Supervised staff by orienting, training, assigning, and reviewing work performance, managing appraisals, and disciplining.
- Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Prepares purchase orders for library materials such as AV, and supplies; tracks status of order fulfillment
- Supports cataloging team in identifying and updating bibliographic records to meet cataloging standards
- Uses the Integrated Library System (ILS) to create and/or adjust settings on holdings and records
- Verifies call numbers and prints spine labels necessary to process materials
- Completes assigned support tasks; assists with other departmental functions, as needed, to cover absences or equalize work load
- Knowledge of: Basic library operations, basic cataloging and classification rules, alphabetic and numeric sequencing, basic recordkeeping
- Designs and produces a wide variety of display, and print materials to promote division and programs
- Plans and arranges art layouts for printed materials such as posters, reports, and signage
- Evaluates designs and organizes library displays for current trends
- Proofreads articles, newsletters, and signage and ensures articles are formatted correctly and are consistent with established journalistic procedures; arranges for distribution of publications as directed
- 40 HRS.
Public Relations Coordinator
The County Library System
03.2021 - 06.2021
- Represents the Division in media relations
- Creates, coordinates, writes and distributes internal and external communications and publications. Participates in public relations committees, projects, and events
- Develops partnerships with community organizations
- Coordinates internal communications efforts using email, Web, and other methodologies
- Collects and prepares information for presentations and/or meetings
- Coordinates information and partnerships with County and Department communications teams
- Monitors and curates Divisions brand identity and logo
- Knowledge of: Marketing, public relations, and publicity techniques; graphic design and graphic format, project management, desktop publishing and printing methodologies, current social media outlets, journalism concepts and techniques, public and media relations techniques and methodologies, technical writing and editing
- 40 HRS.
Administrative Assistant
The County Library System
01.2019 - 02.2019
- Updated spreadsheets and databases to track, analyze; verified correct identification for hiring pools
- Entered highly classified information in testing databases; upkeep in Human Resources policies
- 40 HRS.
Education
Bachelor Of Science - Art & Design
Utah Valley University
Orem, UT05.2018
Associate Of Applied Science - Interior Design
Salt Lake Community College
Salt Lake City, UT05.2011
Skills
- Self-motivated and disciplined
- Attention to detail
- Material handling
- Order picking and processing
- Order fulfillment
- Critical thinking
Timeline
Warehouse Worker
Deseret Book
11.2024 - Current
Public Relations Coordinator
The County Library System
03.2021 - 06.2021
Administrative Assistant
The County Library System
01.2019 - 02.2019
Customer Service Specialist and Design
The County Library System
05.2007 - 02.2022
Bachelor Of Science - Art & Design
Utah Valley University
Associate Of Applied Science - Interior Design
Salt Lake Community College
Similar Profiles
Ariana KeithAriana Keith
Bookstore Associate at Deseret BookBookstore Associate at Deseret Book
Marina CastroMarina Castro
Retail Sales Associate at Deseret BookRetail Sales Associate at Deseret Book
Holly J WoodHolly J Wood
Author at Deseret Book/Self-EmployedAuthor at Deseret Book/Self-Employed
Jayden DueJayden Due
Office Administrative Assistant at On Track Mortgage SolutionsOffice Administrative Assistant at On Track Mortgage Solutions
Perla VegaPerla Vega
Lead Cleaning Specialist at Magic Lady Proffesional CleaningLead Cleaning Specialist at Magic Lady Proffesional Cleaning