Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanette Webb

San Antonio,TX

Summary

Proven leader and efficient Head Cashier at Home Depot, adept in customer service management and cash handling, enhanced store productivity by mentoring new cashiers and resolving customer issues with empathy. Demonstrated adaptability and team leadership, significantly improving the shopping experience.

Overview

12
12
years of professional experience

Work History

Head Cashier

Home Depot
03.2012 - 07.2024
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.

Education

Education

North Texas State University
Denton, TX

Skills

  • Customer Service
  • Positive Attitude
  • Time management strength
  • Store opening/closing procedures
  • Cash Handling
  • Multi-tasking skill
  • Employee Training
  • Adaptability and Dependability
  • Customer Service Management
  • Stock replenishment
  • Punctuality
  • Policy Enforcement
  • Team Leadership
  • Verbal/written communication
  • Training and coaching
  • Workplace Safety
  • Flexible Schedule
  • Refunds and exchanges
  • Customer Relations
  • Opening and closing procedures
  • Point of sale operation
  • Punctual and Reliable
  • Supply Restocking
  • Cashier training
  • Interpersonal ability
  • Drawer balancing
  • Transaction Approvals
  • Price Verification
  • Cash reconciliation
  • Cash handling expertise
  • Cash Register Operation
  • Store Opening and Closing
  • POS System
  • Online Order Picking
  • Cycle Counts
  • Merchandising
  • Loss Prevention
  • Store policies understanding
  • New Hire Training
  • Shift Scheduling
  • Returns processing
  • Equipment Troubleshooting
  • POS Systems
  • Task Delegation
  • Sales Promotion
  • Stock management
  • Product Merchandising
  • Payment Processing
  • Schedule Coordination
  • Transaction Management
  • Assignment Delegation
  • Money Handling
  • Manager support
  • Team Management
  • Coaching and Mentoring

Timeline

Head Cashier

Home Depot
03.2012 - 07.2024

Education

North Texas State University
Jeanette Webb