Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanette seal

MT AIRY,NC

Summary

Adept at enhancing customer satisfaction and streamlining operations, my tenure at Food Lion showcased my ability to adapt quickly and maintain high accuracy in financial transactions. Leveraging skills in POS system proficiency and exemplary communication, I significantly contributed to a cohesive team environment, driving efficiency and fostering repeat business.

Overview

8
8
years of professional experience

Work History

Cash Office, Cashier

Food Lion
11.2016 - Current
  • Demonstrated flexibility in scheduling availability to meet varying needs of office operations.
  • Strengthened customer loyalty by offering personalized assistance in locating desired products or services within the store.
  • Reduced wait times for customers by streamlining checkout processes and prioritizing tasks.
  • Developed strong working relationships with colleagues to promote a cohesive team environment that fostered collaboration.
  • Assisted in the training of new hires, sharing best practices for cashier duties and responsibilities.
  • Expedited end-of-day closing procedures by conducting thorough reconciliations of cash drawer balances against transaction records promptly after shift completion.
  • Ensured security of financial assets with proper handling and storage of cash reserves.
  • Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
  • Prevented losses by adhering to company policies regarding returns, exchanges, and refunds.
  • Supported inventory management efforts by accurately recording sales transactions in the system.
  • Collaborated with team members to maintain a clean and organized workspace, promoting productivity.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Safeguarded sensitive customer information through meticulous handling of personal data during transactions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered customer inquiries and clarified details regarding charges.
  • Facilitated successful promotional events through active engagement with customers about current discounts or offers.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Maximized efficiency during peak hours by quickly adapting to changing workloads and multitasking as necessary.
  • Maintained accurate cash drawer through diligent counting and organization of currency.
  • Resolved customer disputes calmly and professionally, utilizing effective communication skills.
  • Contributed to an increase in repeat business through exceptional customer service and positive interactions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate of Arts - Drawing, Sculpture

Ohio University
Athens, OH

Associate of Science - Horticulture

Surry Community College
Dobson, NC

Associate Degree in Dental - Dental Lab Technician

Durham Technical Community College
Durham, NC
06-1981

Skills

  • Customer assistance
  • Reliability and punctuality
  • Cash counting
  • Written and verbal communication
  • Listening and comprehension
  • Professionalism and courtesy
  • Cash handling expertise
  • Cash register operation
  • Banking procedures
  • Accurate record keeping
  • Data entry efficiency
  • Financial transactions management
  • POS system proficiency
  • Knowledgeable in [software]
  • Financial tracking
  • Reports and documents
  • Fraud prevention awareness
  • Safe deposit box oversight
  • Exemplary communication
  • Report processing
  • Reporting and documentation
  • Drawer preparation
  • Checkout oversight
  • Front end management
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Adaptable and flexible
  • Reliability
  • Item scanning
  • Excellent communication
  • Critical thinking
  • Customer satisfaction
  • Customer service excellence
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Creative thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Cash handling and management
  • Cash handling
  • Detail-oriented
  • Cooperative attitude
  • Order taking
  • Verbal communication
  • Relationship building
  • Customer relations
  • Training and mentoring
  • Microsoft office
  • Flexible schedule
  • Cash management
  • Team building
  • Cash register operations
  • Task prioritization
  • Self motivation
  • Product knowledge
  • Cash register systems
  • Customer transactions
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Employee training
  • Goal setting
  • Professionalism
  • Price checking
  • Interpersonal communication
  • Basic mathematics
  • Payment processing
  • Work task prioritization
  • Staff supervision
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Issue resolution
  • Adaptability
  • Written communication
  • Refunds and exchanges
  • Retail operations
  • Policies and procedures
  • Cash drawer balancing

Timeline

Cash Office, Cashier

Food Lion
11.2016 - Current

Associate of Arts - Drawing, Sculpture

Ohio University

Associate of Science - Horticulture

Surry Community College

Associate Degree in Dental - Dental Lab Technician

Durham Technical Community College
Jeanette seal