DARWIN NOEL
Norton,MA
Summary
Dynamic professional with a proven track record at Marriott, adept in MS Excel and possessing strong communication skills. Excelled in resolving technical issues and enhancing customer satisfaction. Demonstrated ability to manage complex projects and support sales initiatives, showcasing both technical knowledge and athlete support expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical Support
Fosse technical support
10.2024 - Current
- Resolves technical and operational issues, including basic network problems
- Provides first-level support for the FOSSE Property Management System
- Manages incident tickets and escalates complex issues as necessary
- Maintains communication with customers regarding the status of their issues
- Documents all actions in a service management tool to ensure effective information flow
Concierge
Marriott
06.2024 - Current
- Greeting guests, checking them in and out, and answering any questions they may have
- Reservations, managing payments, communication skills
- Adaptable computer software knowledge is strongly encouraged as well
Advertising Intern
Reebok
05.2023 - 08.2023
- Communicated regularly with clients throughout the duration of each project.
- Managing customer inquiries, and analyzing sales data.
- Monthly product presentations of new releases.
- Maintained up-to-date records of all advertising materials produced.
Education
HS Diploma -
Foxborough Regional Charter School
05-2023
Bachelors degree - Informations Systems MGMT
Bridgewater State University
Skills
- MS Excel
- Basic technical knowledge
- Sales training support
- Athlete support
- Admissions support
Certification
- Microsoft Excel (Coursera)
- Digital Media Marketing (Class)
Awards Activities
Non-profit Haitian Student Organizations Group
Languages
Haitian-Creole
Native/ Bilingual
Timeline
Technical Support
Fosse technical support
10.2024 - Current
Concierge
Marriott
06.2024 - Current
Advertising Intern
Reebok
05.2023 - 08.2023
- Microsoft Excel (Coursera)
- Digital Media Marketing (Class)
HS Diploma -
Foxborough Regional Charter School
Bachelors degree - Informations Systems MGMT
Bridgewater State University
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