Jean Franco Hernández
Davenport,USA
Summary
Dedicated customer service professional with a proven track record in fast-paced environments, excelling in cash handling and inventory management. Expertise in delivering exceptional customer experiences through strong communication and problem-solving skills. Demonstrated adaptability in meeting diverse client needs, enhancing overall satisfaction. Aiming to leverage collaborative abilities to contribute effectively to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service/Cashier
los Tres hermanos
Davenport, USA
06.2023 - 12.2024
- I provided excellent customer service by serving food and drinks, managing the cash register, and addressing customer needs with a friendly and professional attitude
- A key aspect of the role was handling customer interactions and ensuring their satisfaction
- Additionally, I took responsibility for monitoring and managing inventory to ensure that orders for utensils and food supplies were accurate and complete
Server/Waiter/Cashier
Sh-boom
Davenport, USA
08.2022 - 01.2023
- I worked in customer service, providing clients with a complete and attentive experience by serving and processing payments for their desserts
- I also ensured a safe environment for both customers and colleagues
- Additionally, I was responsible for monitoring and managing warehouse orders to maintain proper stock levels
Education
Bachelor's degree - Economics
UVM - en línea
01.2025
High school diploma -
Ridge Community High School
Davenport, FL05.2022
Skills
- Business Analysis
- Microsoft Excel
- Serving Experience
- Bilingual
- Financial Analysis
- Merchandise restocking
- Customer focus
- Positive and professional
- Payment collection
- Drawer management
- Order coordination
- Customer complaint resolution
- Patience and composure
- Retail merchandising
- Cultural awareness
- Basic math
- Conflict resolution
- Customer service
- Phone etiquette
- Adaptability and flexibility
- Attention to detail
- Time management
- Multitasking and organization
- Data Analysis
- SQL
Certification
Driver's License, 12/01/24, 09/01/25
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Customer Service/Cashier
los Tres hermanos
06.2023 - 12.2024
Server/Waiter/Cashier
Sh-boom
08.2022 - 01.2023
Driver's License, 12/01/24, 09/01/25
Bachelor's degree - Economics
UVM - en línea
High school diploma -
Ridge Community High School
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