Jean Francois Guy Agbodjogbe
Pikesville,MD
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier Manager
NEW NAILAH KITCHEN LLC
Baltimore, MD
03.2018 - Current
Greeting the guest - Provide table service - ensure guest need are met
Take and serve orders - Use of POS ordering software
Answer menu questions - Menu knowledge and recommendation -
Issue bills and accept payment
Supervise Cleaning and resetting tables tasks
Cashier Manager
NEW NAILAH KITCHEN LLC
Baltimore, MD
02.2017 - Current
Manage transactions with customers using cash register (Clover System)
Collect Payments whether cash or credit, issue receipt, refunds change or tickets -
Resolve customer complaints and guide them about restaurant menus
Greet customer when entering or leaving the store
Maintain clean working area
Handle Door dash and Uber eat orders at the same time
Bag or wrap food orders
Verify stock shelves and maintain inventory levels
Manage other cashier and waiters
Skills
- Cross-Training Staff
- Cashier Coaching
- Operations leadership
- Time Management
- Staff Training
- POS System Troubleshooting
- Store Opening and Closing
- Attention to Detail
- Employee Scheduling
- Documentation And Reporting
- Shift Scheduling
Certification
- Food Protection Manager Certification
Timeline
Cashier Manager
NEW NAILAH KITCHEN LLC
03.2018 - Current
Cashier Manager
NEW NAILAH KITCHEN LLC
02.2017 - Current
- Food Protection Manager Certification
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