Jean Gael Fenda
Greenacres,FL
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
4
4
years of professional experience
Work History
Truck Driver
Amazon
, FL
12.2024 - 02.2025
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Verified load against shipping papers to ensure accuracy of shipment.
- Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Processed shipment documents neatly and efficiently for each load.
- Reacted decisively and quickly to protect spoilage.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Worked well with dispatchers to communicate route and schedule changes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Maintained safe driving habits to protect property and general public on roadways.
- Followed regular schedule of pickups for individual customers and groups.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Followed appropriate safety procedures for transporting hazardous materials when applicable.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Communicated with dispatchers regarding pickup and delivery times.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Cart Attendant
Publix
Lake Worth, Florida
02.2023 - 01.2025
- Adhered to safety protocols while operating equipment such as forklifts or pallet jacks.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Assisted customers in locating desired items throughout the store.
- Greeted customers and answered questions about merchandise, services, and store policies.
- Organized shopping carts in designated areas for easy retrieval by customers.
- Provided assistance with loading purchased items into customer vehicles.
- Assisted customers with loading purchases into their vehicles.
- Swept floors and removed trash from store premises on a regular basis.
- Assisted in the unloading of delivery trucks and stocking shelves with new merchandise.
- Kept entrances clean of debris or clutter and cleaned up spills throughout store.
- Organized carts in bay after returning from parking lot.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Collected shopping carts and baskets from inside and outside store.
- Gathered and corralled shopping carts and helped guests carry larger items.
- Cleaned parking lots and sidewalks by picking up litter, removing snow, and treating ice to keep areas safe for customers.
- Used scanners to track parcel information, condition or receipt.
- Gathered carts from parking lot and inside store for customer use.
- Conducted regular sweeps of the facility to collect stray carts.
- Provided assistance to customers with special needs or requests regarding cart usage.
- Cleaned carts regularly to maintain hygiene and customer comfort.
- Ensured all carts are in working condition and reported any damages.
- Performed routine checks and minor maintenance on carts.
- Assisted customers with loading and unloading their purchases.
- Safely operated cart retrieval equipment in parking lots and course paths.
- Enforced facility policies regarding cart usage to ensure compliance.
- Implemented safety protocols to prevent accidents in cart usage areas.
- Managed inventory of carts, identifying shortages and requesting additional units as needed.
- Maintained cleanliness and orderliness of cart storage areas.
- Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
- Provided excellent customer service to ensure customer satisfaction.
- Performed bagging operations for purchases according to company standards.
Construction Worker
V & F Construction Company
Port-Au-Prince, Haiti
01.2021 - 12.2022
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Mixed concrete, mortar and other materials to prepare building material.
- Followed blueprints or engineering plans to determine the best methods of assembling structures.
- Measured distances accurately using tape measures or laser measuring devices.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Monitored progress of construction activities making sure deadlines were met.
- Inspected work areas for safety issues before beginning any task.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Transported materials from one site location to another using trucks or trailers.
- Cleaned or prepared construction sites to eliminate hazards.
- Demonstrated best safety practices working at heights and lifting various objects.
- Loaded or unloaded building materials to distribute machinery or tools.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Inspected sites before and after construction projects.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Notified supervisors of faulty operations and defective materials to improve production.
- Lifted heavy objects into place with cranes or hoists.
Education
High School Diploma -
Apocalypse
Haiti08-2019
Skills
- Commercial driving
- Load security
- Transportation safety
- Basic maintenance
- Loading and unloading
- Heavy lifting
- Verbal and written communication
- Customer-oriented
- Safe driving
- Self-motivation and discipline
- Decision-making
- Physical stamina and strength
- Dependable and reliable
- Flexible schedule availability
- Courteous and polite demeanor
- Problem-solving capacity
- Attention to detail
- Strong work ethic
- Customer service
- Time management
- Cart stocking
- Cart collection and return
- Trash removal
- Teamwork and collaboration
- Initiative-taking
- Effective multitasking
- Reliability and punctuality
- Efficient time management
- Quick learner
- Cleanliness and hygiene
- Professionalism and courtesy
- Safe alcohol service
- Safety awareness
- Flexible schedule
- Positive attitude
- Punctual and dependable
- Self-directed and motivated
- Detail-oriented
- Problem-solving
- Active listening
- Multitasking and organization
- Clear communication
- Self-motivated and disciplined
- Warehouse safety
- Storage organization
- Warehouse organization
- Material loading and unloading
- Cleaning and organizing
- Team collaboration
- Order preparation
- Stacking and staging
- Able to lift and carry [number] lbs
- Complex Problem-solving
- Order picking
Timeline
Truck Driver
Amazon
12.2024 - 02.2025
Cart Attendant
Publix
02.2023 - 01.2025
Construction Worker
V & F Construction Company
01.2021 - 12.2022
High School Diploma -
Apocalypse