Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Communication Skills
Clearly convey information, whether helping customers or coordinating with team members on the dock
Problem-Solving
Quickly resolve customer concerns or fix issues with freight delays, mislabeling, or damaged goods
Time Management
Efficiently prioritize tasks in fast-paced environments to meet customer expectations or shipping deadlines
Attention to Detail
Spot order errors or damaged freight, and ensure accuracy in shipping labels, orders, and communication
Teamwork
Work closely with colleagues to maintain smooth operations—whether on the warehouse floor or in a call center
Maintained a 100% accuracy rate in freight verification and documentation for 12 consecutive months.
Improved dock efficiency by 15% by reorganizing staging areas and streamlining loading procedures.
Consistently met or exceeded daily freight quotas ahead of schedule without compromising safety.
Trained 5+ new hires on warehouse