Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Gerald Boucard

Hotel Management/ Executive Steward
Lebanon,PA

Summary

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Pleasant and well-organized housekeeping professional with [Number]+ years in hospitality-related roles. Excellent waxing, polishing and cleaning skills. Excels at managing time and handling physically-demanding work.

Overview

22
22
years of professional experience

Work History

Environmental Health /Housekeeping Aide

Hershey Medical Center
08.2022 - Current
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.

Owner /Executive Chef

JLY Caribbean Cuisine
09.2020 - 09.2022
  • I was the owner of JLY caribbean Cuisine, It was a basically a caribbean restaurant serving caribbean food.
  • I was in charge of ordering, prepping, cooking and cleaning.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.

Executive Steward Manager

Hilton Hotel
03.2012 - 03.2019
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervise dish room operations, night cleaning, back dock, cleaning maintenance. Sanitation and chemical usage and distribution.
  • Responsible for organization storage, inventory,and requisition of all chinaware, glassware and flatware.
  • Responsible for banquet planning, set up and food runner. Work together with the banquet manager, the restaurant manager and the executive chef.
  • Maintain the operating budget as the department head and use leadership to manage and promote others.
  • Maintain daily schedule, payroll and control the P&L. Motivate coach and supervise 40 plus employees.
  • Work hand in hand with the local health inspectors.

Executive Steward Manager

Hollywood Casino
03.2009 - 09.2011
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Responsible for overseeing all the cleaning in 13 kitchens.
  • Maintained operation budget for stewarding department.
  • Maintain quarterly inventory for chinaware, glassware and flatware for entire casino.
  • Worked closely with executive chef ,restaurant manager and banquet manager.
  • Passed all State health inspections with a score of 95 plus.
  • Was in charge of ordering chinaware, glassware, flatware and all the chemicals for the casino.

Assistant Executive Steward

The Broad Moor Hotel
09.2003 - 02.2004
  • A 700 hundreds guests room hotel and 100,000 square feet of meetings space.
  • Supervise a crew of 65 people.
  • Responsible for banquet planing, set up and food runners.
  • Was responsible for organization storage, inventory and requisition of all chinaware.


Environmental Health /Housekeeping Supervisor

Harrisburg Hilton & Towers
04.2001 - 09.2003
  • Supervise about 50 staff members withing morning and afternoon.
  • Inspect all the cleaning rooms on a daily basic.
  • work with the housemen on daily project.

Education

Associate of Arts - Hospitality Administration And Management

HACC
Harrisburg, PA
06.2020

Skills

  • General housekeeping duties

Timeline

Environmental Health /Housekeeping Aide

Hershey Medical Center
08.2022 - Current

Owner /Executive Chef

JLY Caribbean Cuisine
09.2020 - 09.2022

Executive Steward Manager

Hilton Hotel
03.2012 - 03.2019

Executive Steward Manager

Hollywood Casino
03.2009 - 09.2011

Assistant Executive Steward

The Broad Moor Hotel
09.2003 - 02.2004

Environmental Health /Housekeeping Supervisor

Harrisburg Hilton & Towers
04.2001 - 09.2003

Associate of Arts - Hospitality Administration And Management

HACC
Jean Gerald BoucardHotel Management/ Executive Steward