Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Hi, I’m
Jean Heron Jn Pierre
West Palm Beach,FL
Summary
Overview
11
years of professional experience
Work History
Allied Universal Security ServicesWest Palm Beach, FL
Security Officer
05.2020 - Current
Job overview
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
Home DepotWest Palm Beach, FL
Customer Service Associate
01.2013 - Current
Job overview
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
Education
Palm Beach State CollegeLake Worth, FL
Associate of Applied Science from Paralegal Studies
05.2010
University Overview
Languages
French
Professional
Haitian Creole
Professional
English
Professional
References
References
References available upon request.Timeline
Security Officer
Allied Universal Security Services
05.2020 - Current
Customer Service Associate
Home Depot
01.2013 - Current
Palm Beach State College
Associate of Applied Science from Paralegal Studies
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