Jeanice Jenkins
Baltimore,MD
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Catholic Charities/ Gallagher Day Program
Timonium, MD
12.2022 - Current
- Help support people with disabilities to participate in their communities, including through employment.
- Provide adequate information to help the people I support develop their goals.
- Ensuring program compliance.
- Accompanied individuals on outings to promote independence and integration into the community.
- Facilitated social interactions between participants and their peers in the community.
- Contributed to case reviews of client status and progress.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Administrative Assistant
Catholic Charities/ St Vincent Villa Marie
, MD
08.2023 - 02.2024
- Served as a front desk reception at a residential treatment center for children with emotional and behavioral challenges by providing a safe, nurturing environment for children who need assistance in their life journeys.
Administrative Assistant
Gilchrist Hospice Services
Towson, MD
09.2014 - 11.2022
- Front desk/reception coverage for the office.
- Fast and accurate typist at 50 WPM.
- Knowledge of MS Word, Outlook, and PowerPoint.
- Familiar with multi-line phone systems.
- Maintains the schedule for unit doctors, nurses, and social workers.
- Coordinates with the office manager to ensure office supplies are well-stocked.
- Fast and accurate typist at 50 WPM.
- Knowledge of MS Word, Outlook, and PowerPoint.
- Familiar with multi-line phone systems.
Education
Social Work - Social Work
Coppin State University
Baltimore05-2026
Associate of Science - Human Services and Counseling
Community College of Baltimore County
Essex, MD06-2023
High School Diploma -
Harbor City High School
Baltimore, MD01.2006
Skills
- Crisis intervention
- Client advocacy
- Community outreach
- Organization skills
- Data entry
- Effective communication
- Team collaboration
- Empathy and patience
- HIPAA compliance
- Adaptability and flexibility
- Verbal and written communication
- Disability awareness
- Charting and documentation
- Relationship building
- Multitasking and organization
- Behavioral support
- Individualized support planning
- Positive reinforcement
- Case documentation
- Support plan management
- Quality program protocols
Certification
- Human Services Generalist
- Behavioral Health Counselor
- Basic Life Support Certification, 01/01/11, Present
Accomplishments
- Deans List 2022- 2023 Community College Baltimore County
- Deans List Spring 2024
References
References available upon request.
Timeline
Administrative Assistant
Catholic Charities/ St Vincent Villa Marie
08.2023 - 02.2024
Direct Support Professional
Catholic Charities/ Gallagher Day Program
12.2022 - Current
Administrative Assistant
Gilchrist Hospice Services
09.2014 - 11.2022
Social Work - Social Work
Coppin State University
Associate of Science - Human Services and Counseling
Community College of Baltimore County
High School Diploma -
Harbor City High School
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