Jeanie Brown
Cordele,GA
Summary
Detail-oriented customer service professional with 12+ years of experience in roles such as customer service representative, office/administrative, and cashier. Skilled in office management, sales, and human resources, focused on employee safety and excellent customer service. 10+ years of administrative work experience with various office equipment. Proficient in criminal justice practices like maintaining inmate behavior and safety, fingerprinting, bond information, search and seizure, and law enforcement skills. Experienced in Human Resources tasks including onboarding, interviewing, 1-9s, and separation notices. Proficient in Microsoft Office with over a decade of experience.
Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
11
11
years of professional experience
1
1
Certification
Work History
County Jailer
Sumner County Sheriff's Office
04.2022 - 08.2023
- Supervising and monitoring inmates during daily activities, such as meals, recreation, and visits.
- Enforcing rules and regulations to maintain order and discipline within the facility.
- Conducting routine inspections of cells, common areas, and equipment to ensure cleanliness and compliance with regulations.
- Documenting and maintaining accurate records of inmate activities, incidents, and necessary documentation related to their confinement.
- Assisting with and facilitating rehabilitative programs aimed at helping inmates reintegrate into society.
- Managing emergencies, such as fights, medical crises, or natural disasters, by following established protocols and ensuring the safety of staff and inmates.
- Collaborating with other criminal justice professionals, including law enforcement officers, medical staff, and social workers, to ensure the well-being and security of inmates.
Customer Service Representative/Manager
Classic Surrounds, LLC
06.2018 - 02.2022
- I was the Customer Service Rep for big manufacturing housing plants around the US.
- I answered emails and phone calls for multiple customers.
- I done a little Human Resource work with new hires.
- The third year in my job I also got promoted to Safety by ensuring the employees was safe in the warehouse and learned OSHA guidelines.
Cashier/Customer Service
Watson and Watson (BP)
06.2017 - 06.2018
- Ran a cash register and customer service.
Front desk clerk
Best Western Colonial Inn
11.2014 - 06.2016
- Worked Front desk at a hotel checking guest in and out of their rooms.
Cashier
Striplings General Store
05.2012 - 10.2014
Education
Associate's degree - Criminal Justice
South Georgia Technical College
Cordele, GA06.2023
Skills
- Management
- Office Management
- Microsoft Office
- Sales
- Organizational skills
- Employee Orientation
- Microsoft Excel
- Computer skills
- Human Resources
- Microsoft Outlook
- Phone etiquette
- Interviewing
- Clerical Experience
- First aid
- CPR
- Security
- Customer Service Skills
- Accounts Payable
- Accounts Receivable
- Microsoft Word
- Administrative Experience
- Customer service
- Data entry
- Typing
- Communication skills
- Law enforcement
- OSHA
- Administration and management skills
- Security protocols
- De-escalation techniques
- Inmate supervision
- Cell inspection
- Meal distribution
- First aid and CPR
- Safety procedures
- Inmate restraint
- Booking procedures
- Monitoring
- Fingerprint scanning
- CCTV review
- Inmate monitoring
Certification
- First Aid Certification, 06/01/23 to 06/01/25, Jeanie Brown has successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.
- CPR Certification, 06/01/23 to 06/01/25
Additional Information
I have great clerical and customer service experience and the will to learn more! I try to grow great relationships with my customers and my peers. Being in a good environment with good employees makes for a great work experience. Over the years of working in Administration and customer service, I have learned how to talk to people more openly without hesitation. I can build a strong relationship with my peers as long as the team works together.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Timeline
County Jailer
Sumner County Sheriff's Office
04.2022 - 08.2023
Customer Service Representative/Manager
Classic Surrounds, LLC
06.2018 - 02.2022
Cashier/Customer Service
Watson and Watson (BP)
06.2017 - 06.2018
Front desk clerk
Best Western Colonial Inn
11.2014 - 06.2016
Cashier
Striplings General Store
05.2012 - 10.2014
Associate's degree - Criminal Justice
South Georgia Technical College
Similar Profiles
Charles (Brock) DeArmondCharles (Brock) DeArmond
Corrections Officer at Sumner County Sheriff's OfficeCorrections Officer at Sumner County Sheriff's Office
Samantha HuntSamantha Hunt
Clerical at Sumner County Sheriff's OfficeClerical at Sumner County Sheriff's Office
Romario Santiago-LloydRomario Santiago-Lloyd
Deputy Sheriff, Road Patrol at Sumner County Sheriff's OfficeDeputy Sheriff, Road Patrol at Sumner County Sheriff's Office
Kiauna JonesKiauna Jones
Intern at Crisp Regional HospitalIntern at Crisp Regional Hospital
WALTER DEREK CLEMENTSWALTER DEREK CLEMENTS
Senior Procurement Manager at V2XSenior Procurement Manager at V2X