Jeanie Chavez
San Antonio,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Well-qualified licensed leasing agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Positive and diligent work ethic and professionally effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering10 years of property management experience paired with goal-oriented and performance-minded approach. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board. Seasoned customer service representative bringing proven skills in negotiating, preparing and finalizing rental agreements selling manufactured homes. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success. Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Property Manager
Apartment Solutions
01.2024 - Current
- Maximized rental income while minimizing expenses through effective planning and control.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Kept properties in compliance with local, state, and federal regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Generated professional networks by engaging in professional, industry and government organizations.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Leasing Sales Agent
Yes Communities
01.2022 - 01.2024
- Collected rent and tracked resident payments and information in computer system.
- Organized community events at the property to foster a sense of belonging among tenants and increase retention rates.
- Distributed flyers to raise awareness of properties and attract more tenants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Maintained up-to-date knowledge of property offerings and pricing to consistently provide accurate information to clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Collaborated with stakeholders to complete property sales and purchases.
- Processed lease applications accurately and quickly, expediting move-in dates for new residents.
- Ensured compliance with all applicable fair housing laws during the leasing process, protecting both tenants'' rights and company interests.
- Increased tenant satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Generated new leads by attending networking events and building relationships with industry professionals.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Verified tenant incomes and other information before accepting lease applications.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Private Caregiver
Shelby County Health Department
03.2020 - 02.2022
- Improved patient nutrition by preparing healthy meals tailored to dietary restrictions and preferences.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
Long Beach City College
Long Beach, CASkills
- Maintenance knowledge
- Sale and Rental Recordkeeping
- MRI accounting software
- Fair housing mandates
- Personnel Management
- Financing Coordination
- Multi-family property management
- Administrative Support
- Decision-Making
- Building operations
- Tenant relations
- Deposits Management
- Budget Preparation
- Preparing property agreements
- Legal knowledge
- Schedule Coordination
- Lease Renewals
- Monthly Fee and Payment Collection
- Creative and Adaptable
- Maintenance Coordination
- Customer service-focused
- Sales and Marketing
- Payment Collection
- Exceptional oral and written communication skills
- Customer Relations
- Preventive Maintenance
- Staff Management
- Maintenance Management
- Property Marketing
- Microsoft Office
- Operations Management
- Leasing and sales
- Knowledge of State Name real estate laws
- Complaints Investigation
- Tenant and eviction laws
- Property Service Contract Administration
Accomplishments
- Oversaw multiple residential family properties totaling over 300 individual units.
- Documented and resolved customer satisfaction and complaints which led to strong relationships.
Affiliations
- Project Management Institute
- Society of Human Resource Management
- International Association of Administrative Professionals
- American Society of Safety Professionals
- American Marketing Association
Certification
- Licensed sales agent for manufacturing homes
- Notary
Timeline
Property Manager
Apartment Solutions
01.2024 - Current
Leasing Sales Agent
Yes Communities
01.2022 - 01.2024
Private Caregiver
Shelby County Health Department
03.2020 - 02.2022
Long Beach City College