Jeanie Daughtrey
Reno,Nevada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Operations Administrator
Mountain Valley Express
05.2024 - Current
- Streamlined daily operations to enhance workflow efficiency and reduce delays.
- Coordinated communication between departments to facilitate project completion and resolve issues promptly.
- Developed and implemented process improvements that increased operational effectiveness and reduced costs.
Associate
Arrow Electronics
11.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Senior Admin
FedEx:Ground
05.2016 - 11.2022
- Maintained clear communication channels among team members, facilitating efficient coordination during high-stress situations.
- Expedited issue resolution through effective troubleshooting and problem-solving techniques.
- Streamlined the QA process, leading to increased efficiency and faster release cycles.
- Improved customer satisfaction with consistent delivery of high-quality products through meticulous quality control processes.
- Mentored junior team members, fostering a culture of continuous learning and improvement within the QA department.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Customer service when calling on problem packages so the drivers can deliver the packages on time.
Sales Associate
Charlotte Russe
10.2006 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Package Handler
FedEx:Ground
09.2011 - 04.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Sales Associate
Victoria Secret
11.2004 - 10.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Naches Valley High School
Naches, WA06.2004
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Workplace Safety
- Leadership Qualities
Timeline
Operations Administrator
Mountain Valley Express
05.2024 - Current
Associate
Arrow Electronics
11.2022 - Current
Senior Admin
FedEx:Ground
05.2016 - 11.2022
Package Handler
FedEx:Ground
09.2011 - 04.2016
Sales Associate
Charlotte Russe
10.2006 - 05.2016
Sales Associate
Victoria Secret
11.2004 - 10.2006
High School Diploma -
Naches Valley High School