Teresa Davis
Front Royal,VA
Summary
Dynamic professional with a proven track record at HN Funkhouser, excelling in customer service and team leadership. Skilled in multitasking and workload management, I foster positive relationships while enhancing operational efficiency. I am committed to supporting team success and implementing effective solutions to meet diverse needs in fast-paced environments.
I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. While, using independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Assistant Manager
HN Funkhouser
08.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment, while maintaining professional demeanor.
- Responsible for maintaining timesheets and entering time/leave taken into timekeeping.
- Routine office and administrative responsibilities, scheduling meetings.
- Demonstrated experience providing a high level of customer service.
- Aptitude for quickly learning and implementing new procedures, then teaching employees.
- Maintains records, ordering supplies, answers questions regarding programs pertaining to work.
- Ability to work efficiently and effectively in a high-traffic, fast-paced environment.
- Interpret and properly apply rules and regulations and to educate employees about available services.
- Ability to work both independently and/or with a team.
- Demonstrated positive, proactive attitude in identifying and taking responsibility for unfinished tasks, while supporting the efforts of others and contributing to overall team performance.
- Willingness to accept occasional and temporary changes in work location and/or schedule, with little notice.
Instructional Assistant
Warren County School District
08.2002 - 08.2020
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Education
General Studies
Warren County High School
Front Royal, VA06-1994
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Task delegation
- Staff management
- Workload management
- Team building
- Customer rapport
- Policy enforcement
- Multitasking and organization
- Scheduling and planning
- Verbal and written communication
- Customer service and satisfaction
Timeline
Assistant Manager
HN Funkhouser
08.2019 - Current
Instructional Assistant
Warren County School District
08.2002 - 08.2020
General Studies
Warren County High School
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