Jeanie King
New Pekin,United States
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly responsible and diligent with strong communication skills. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.
Overview
16
16
years of professional experience
Work History
Beauty Coordinator
TJMaxx
Jeffersonville, IN
02.2023 - Current
- Resolved customer complaints in a timely manner while upholding company standards.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Manager Owner
Emma's Place Assisted Living
Pekin, IN
02.2017 - 02.2023
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed business and marketing plans and prepared monthly financial reports.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Oversaw financial management, budget management, accounting and payroll activities.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Replenished inventory to maintain par levels.
- Diminished financial discrepancies by accurately collecting customer fees, managing refunds and providing complete sales documentation.
Substitute Teacher, K-12
North Harrison School Corporation
Ramsey , IN
02.2014 - 01.2017
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Managed high school classrooms during teacher absences.
- Prepared, administered and graded tests and assignments to evaluate student progress.
- Built and strengthened positive relationships with students, parents and teaching staff.
Insurance Coordinator
Sarles Insurance Agency
Corydon, IN
10.2012 - 02.2014
- Analyzed customer needs and provided best options, upselling products and services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Improved office operations, maintaining records, tracking data and promoting clear internal communications.
- Followed up with customers to check on changing needs and propose new offerings.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Finalized documents and filed paperwork.
- Made appointments with potential clients to discuss products.
- Reached out to potential clients to schedule appointments.
- Communicated with clients by phone and email to answer questions and offer services.
CNA
University of Louisville Hospital
Louisville, KY
04.2011 - 10.2012
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Babysitter
Self-employed
Corydon, IN
07.2008 - 08.2010
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Read stories and played alphabet games to promote early literacy.
- Helped complete homework, school projects and chores.
- Communicated with parents about daily activities and any concerning behaviors.
- Certified babysitter trained in CPR and infant care.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
- Assisted with bathroom breaks and served meals to maintain familiar schedule for little ones.
Education
High School Diploma -
Clear Fork Christian Academy
New Albany, IN 05.1996
Some College (No Degree) - General Studies
Penn View Bible Institute
Penns Creek, PASkills
- Organizational skills
- Good work ethic
- Planning & organizing
- People skills
- Workforce Management
- Invoice processing
- Delegation
- Customer relationship management
- Client relationships
- Troubleshooting and problem solving
- Team Building/Leadership
- Staff training and development
- Valid Indiana driver's license
- Data management
Timeline
Beauty Coordinator
TJMaxx
02.2023 - Current
Manager Owner
Emma's Place Assisted Living
02.2017 - 02.2023
Substitute Teacher, K-12
North Harrison School Corporation
02.2014 - 01.2017
Insurance Coordinator
Sarles Insurance Agency
10.2012 - 02.2014
CNA
University of Louisville Hospital
04.2011 - 10.2012
Babysitter
Self-employed
07.2008 - 08.2010
High School Diploma -
Clear Fork Christian Academy
Some College (No Degree) - General Studies
Penn View Bible Institute
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