Jeanie Miller
Springfield,GA
Overview
41
41
years of professional experience
Work History
Rural Mail Carrier
United States Postal Service
05.1994 - 04.2023
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Streamlined the sorting process for faster mail distribution and improved overall efficiency.
- Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
- Collaborated with other team members to identify inefficiencies in current mail processes and implement improvements.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
- Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
- Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Promoted a positive work environment by fostering teamwork amongst colleagues during peak times or challenging situations.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
Department Manager
Wal-Mart Supercenter
05.1982 - 05.1994
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Education
GED -
Tompkins High School
Savannah, GA07.1980
Timeline
Rural Mail Carrier
United States Postal Service
05.1994 - 04.2023
Department Manager
Wal-Mart Supercenter
05.1982 - 05.1994
GED -
Tompkins High School