Summary
Work History
Education
Skills
Certification
Timeline
Overview
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Jeanie Waterloo

Shakopee,MN

Summary

Technical Product Manager with a proven ability to define product vision and strategy, ensuring seamless alignment with organizational objectives. Experienced in creating, executing, and managing comprehensive product roadmaps while expertly overseeing and prioritizing the product backlog. Skilled in Agile methodologies and stakeholder communication, fostering collaboration across cross-functional teams. Adept at facilitating Agile ceremonies, driving smooth and efficient execution of development processes.

Objective To build a rewarding career with an innovative, industry-leading company where I can leverage my experience in Product Management, Scrum, Release Management, and Project Management. I aim to contribute to organizational success while challenging my expertise in a dynamic environment that shares my passion for technology and continuous achievement.

Work History

Technical Product Manager

U.S. Bank
03.2019 - Current
  • Created and managed detailed product roadmaps, aligning deliverables with enterprise OKRs along with stakeholder expectations.
  • Spearheaded the development of quarterly QPPs (Quarterly Planning and Prioritization), OKRs (Objective and Key Results), and KRs (Key Results) to drive strategic alignment.
  • Successfully built out, prioritized, and managed product backlogs, ensuring clarity and focus on high-value deliverables.
  • Facilitated all Scrum ceremonies (stand-ups, sprint planning, backlog grooming, etc.), fostering team collaboration and efficiency.
  • Implemented and supported Agile methodologies, empowering my team(s) to adapt and excel in a dynamic work environment.
  • Contributed to additional projects outside of defined responsibilities, demonstrating versatility and commitment to organizational success.

IT Release Manager

LTCG
10.2014 - 02.2019
  • Established enterprise-level Release Management policies for platform groups, ensuring standardized and efficient practices across the organization.
  • Directed end-to-end internal business testing for quarterly releases, delivering smooth and successful deployments.
  • Authored and implemented Standard Operating Procedures (SoPs) to streamline workflows and ensure consistency.
  • Facilitated weekly status meetings with business stakeholders and app/dev teams, maintaining alignment and tracking issues to resolution.
  • Owned and Managed the enterprise release schedule, overseeing quarterly, monthly, and expedited releases to meet organizational timelines.
  • Built and nurtured strong cross-functional relationships with leadership, app/dev, DBAs, Infrastructure, QA, and Production Support teams to foster collaboration and drive success.

IT Release Manager

RedBrick Health
02.2012 - 10.2014
  • Manage code transition across environments for monthly, maintenance, off-schedule, and emergency releases, ensuring efficient and error-free deployments.
  • Partnered with product teams to design and maintain deployment schedules and environment migration strategies, aligning technical execution with business objectives.
  • Facilitated and led weekly release and environment meetings, providing clear communication and maintaining team alignment throughout the process.
  • Prioritized and drove ProdOps environment deliverables to resolution for all application groups, showcasing exceptional organizational and leadership skills.

IT Release Manager

Univitahealth
10.2009 - 02.2012
  • Constructed and managed the execution of the overall ITIL Release Management process for the enterprise, ensuring robust and efficient release practices.
  • Developed and administered a function-based release plan, including dependency matrixes, communication plans, execution strategies, and resource requirements.
  • Drove alignment across the ITM organization, collaborating closely with Change Management and other service delivery teams to support seamless release operations.
  • Partnered with Application Development teams throughout the entire SDLC lifecycle, ensuring alignment and successful delivery of releases.
  • Led Service Improvement Processes (SIP) for continuous review and enhancement of the release management process, driving efficiency and quality.

IT Project Manager

Carlson Wagonlit
04.2008 - 10.2009
  • Led full project delivery for large-scale, complex projects or assignments addressing broader business or corporate needs, ensuring projects remained on tract, on budget, and issue-free.
  • Formulated and defined technical scope and objectives to align with organizational goals and stakeholder expectations.
  • Established project work plans and organizational structure, managed staffing by phase, and directed team selection to optimize resource allocation.
  • Developed comprehensive project budgets, including capital expenditure requirements and cost estimates, to ensure financial feasibility.
  • Proactively managed client expectations and resource requirements, fostering ownership and delivering successful project outcomes.
  • Regularly reported project status, including deliverables, milestones, and costs, to management, clients, and key stakeholders, maintaining transparency and alignment throughout the project lifecycle.

Education

Bachelor of Science - Business

Rocky Mountain College
Billings, MT
06-1991

Skills

  • Agile Sprint Planning
  • Agile Backlog Management
  • Strategic Product Roadmapping
  • Software development lifecycle
  • Proficient Stakeholder Interaction
  • Product lifecycle management
  • Proficient in Project Management Tools
  • Experienced in Agile Scrum Framework
  • Release Process Optimization
  • Technology Deployment
  • Effective Issue Resolution
  • Team Project Coordination
  • Effective communication
  • Project Status Reporting
  • Decision-making
  • Verbal and written communication
  • Team building
  • Work Planning and Prioritization
  • Proactive Engagement
  • Interpersonal skills
  • Deliverable tracking
  • Strategic planning
  • Quickly Adjusts to Change
  • Quality Improvement Initiatives
  • Project management
  • Scrum Framework Expertise
  • Project planning
  • Status reporting
  • Problem-solving aptitude
  • Adaptability and flexibility
  • Data-driven decision making

Certification

  • AZ-900 Azure Fundamentals Certified
  • Certified Scrum Product Ower (CSPO)
  • Certified ScrumMaster (CSM)
  • ITIL Version 3 Foundation Bridge Cert.
  • ITIL Foundation Certified

Timeline

Technical Product Manager

U.S. Bank
03.2019 - Current

IT Release Manager

LTCG
10.2014 - 02.2019

IT Release Manager

RedBrick Health
02.2012 - 10.2014

IT Release Manager

Univitahealth
10.2009 - 02.2012

IT Project Manager

Carlson Wagonlit
04.2008 - 10.2009

Bachelor of Science - Business

Rocky Mountain College

Overview

17
17
years of professional experience
1
1
Certificate

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Jeanie Waterloo