Jeanine Gantt
Johns Island,South Carolina
Summary
Dynamic business owner and creator of the retail business, The Charleston Soap Chef, originating in a local home kitchen to growing to brand sold throughout the United States and internationally. Excelled the business on its reputation for top-notch products, excellent customer service working with a diverse customer base, strategic decision-making and fostering excellent business relationships for over 21 years. Passionate about returning to an outreach position assisting the Spanish-speaking community with experience in revitalization projects in the Peace Corps, Honduras, demonstrating exceptional problem-solving and team leadership skills, while building bridges of cultural understanding. Proven track record in Spanish fluency as an interpreter for the South Carolina DSS and DHEC HABLA Program, underpinned by cultural proficiency, sensitivity and understanding. Ability to be extremely resourceful, and physically capable in adapting to challenging and unpredictable work environments.
Overview
29
29
years of professional experience
Work History
Retail Business Owner
The Charleston Soap Chef
04.2003 - Current
- Provided excellent customer service to an international customer base in Charleston's famous Historic District.
- Created product branding and an interactive sales techniques allowing customers to experience products while educating them on the history and traditions of the Lowcountry.
- Launched and managed a successful website providing new and returning customers a platform to make purchases.
- Created an award-winning store layout that was visually appealing and allowed customers to enjoy a unique Lowcountry experience.
- Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
- Exhibited excellent time-management skills balancing manufacturing product, selling product in person, and processing online orders.
- Set up and broke down heavy displays of product and display pieces daily with attention to detail and product integrity.
- Managed all records of inventory sales, production, manufacturing.
- Displayed the ability to have seamless resourcefulness in an unpredictable working environment due to inclement weather, lack of resources and customer needs.
Spanish Interpreter
HABLA
08.2000 - 06.2003
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between South Carolina DSS and DHEC providers and clients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by displaying accurate and culturally sensitive interpretations that demonstrated respect and understanding.
- Participated in various outreach programs to support the Spanish-speaking community throughout South Carolina.
- Contributed to increased client satisfaction by providing cultural awareness and respect.
- Maintained message content, tone and emption as closely as possible.
Economic Development Specialist
Peace Corps
02.1996 - 05.1998
- Spearheaded efforts to revitalize underutilized properties, stimulating local economies through small business development projects.
- Collaborated with local colleagues, other levels of government, businesses, developers, community-based organizations and other stakeholders to coordinate activities.
- Improved community engagement by organizing events, workshops, and seminars focused on economic development.
- Designed customized training programs designed for young adults and single mothers to enhance small business skills .
- Guided a group in of high school students in the creation of a successful retail establishment.
- Quickly integrated into the community though a genuine understanding and appreciation of Honduran culture, values and traditions.
Education
Master of Social Work -
University of South Carolina - Columbia
Columbia, SC05.2003
MBA - Marketing
Schiller International University
London, EnglandBachelor of Science - Marshall School of Business
University of Southern California
Los Angeles, CASkills
- Spanish Speaking 4 ILR scale
- Culturally Diverse
- Team Collaboration and Leadership
- Problem solving skills
- Strategic Decision-Making
- Resourcefulness
- Physical and mental ability to adapt to unpredictable and adverse situations
- Excellent people skills
- Relationship Building
- Outgoing Personality
- Compassion and cultural understanding of the Spanish-speaking community
Languages
Spanish
Full Professional
Timeline
Retail Business Owner
The Charleston Soap Chef
04.2003 - Current
Spanish Interpreter
HABLA
08.2000 - 06.2003
Economic Development Specialist
Peace Corps
02.1996 - 05.1998
Master of Social Work -
University of South Carolina - Columbia
MBA - Marketing
Schiller International University
Bachelor of Science - Marshall School of Business
University of Southern California
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