Summary
Overview
Work History
Education
Skills
Timeline
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Jeanine Lewis

Modesto,CA

Summary

Results-driven professional with over 10 years of management, supervision, and administrative skills, seeking a career opportunity with an organization that values mutual growth and success. Equipped with expertise in multi-unit management, adept at optimizing operations and driving business growth. Consistently exceeds targets by effectively allocating resources and implementing strategic planning. Known for fostering team collaboration and adapting to dynamic business needs, always with a focus on achieving tangible results. Joining JLL will allow me to leverage my skills and contribute to the continued success of the organization.

Overview

18
18
years of professional experience

Work History

Flow Area Manager

Amazon
07.2015 - Current
  • Lead and develop a team of Area Managers Operational Managers and Flow Pas in a 24/7 operational environment
  • Create and execute labor and capacity plans to meet delivery targets
  • Analyze daily quality and speed metrics to develop strategic action plans
  • Present operational recommendations to senior leadership
  • Implement best practices across operations through benchmarking and standardization
  • Train new managers on flow operations and standard settings
  • Drive continuous improvement through data-driven solutions
  • Create a freight/vendor plan on which trucks to unload for the entire day, keep track of CPT, SLA’s and incoming trucks

Pick, Sort, EOL and Fluid Load Area Manager

Amazon
07.2015 - Current
  • Set performance goals and objectives to help associates meet expectations of customers
  • Drive training and lead a team of 200 associates, while motivating, mentoring, and developing strong leaders
  • Engage team during shift to maintain the highest level of safety, quality, and attendance performance
  • Lead cross-functional teams in finding solutions to operational problems as they may occur
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.

Customer Experience Monitor

Amazon
07.2015 - Current
  • Indirect leadership role taking responsibility to ensure orders are picked out on time
  • Responsible for working with all department to hit targets and get items get out in an orderly manner to be packed and shipped out
  • Exhibited strong communication skills with all Area Managers and Process Assistants and proactively averted missed shipments
  • Became the Subject Matter Expert (SME) CE Monitor
  • Led the training for new Area Manager(s) and other production associates
  • Closely monitored Quality metrics in Pick department
  • Audited and provided coaching opportunities to pickers to prevent quality errors

Quarterback Amnesty

Amazon
07.2015 - Current
  • Prioritized safety in the workplace to ensure safe work environments by conducting daily walks
  • Led stand-up meetings, events and safety meetings
  • Monitored robotic floor health, send hourly reports to senior management and led stand up meetings
  • Ensured successful area performance, through tracking, reporting and feedback of associate performance
  • Monitored floor health and provided proactive support to minimize delay in pick performance

Manufacturing Operations Manager

Onto Innovation
01.2022 - 01.2024
  • Lead and develop a team of technicians, engineers and material handlers who supported and worked on standard conformance testing to ensure that products met marketing and engineering specifications
  • Daily meetings with GM to ensure each level of machinery met marketing specifications
  • Prioritized production schedules based on product introduction, customer ship date, and material supply
  • Held ongoing meetings with MDE group to restructure Fl checklists to better optimize tool progress and detect high failure inspections earlier in the process
  • Led daily Schedule Alignment meetings with MFG managers and Master Scheduler to track tool status, material delay, and technical issues, and the overall impact to ship schedule
  • Bi-weekly meeting with Facilities to closely monitor and ensure cleanroom expansion projects were on track to support new products: upgrade existing bays to go from 5 to 11 Firebird bays and 7 additional Vanquish bays, setup for Image Computer farm, and complete bay setup for 2 beta tools
  • Reduced operating costs by optimizing resource allocation and implementing cost-effective strategies.
  • Monitored production schedules closely, facilitating rapid responses to changes in demand or market conditions.

Process Assistant

Amazon
07.2017 - 02.2019
  • Assisted the Area Managers in executing deliverables in each department including meeting ship goals and Critical Pull Time goals
  • Worked with Pick and Shipping Department to ensure all Critical Pull Times units were processed in a timely manner
  • Coached and developed associates in indirect roles such as Process Guide, Tote Replenisher and Customer Excellence monitor
  • Responsible for shift staffing daily
  • Flexed associates to cover attendance gap and high priority tasks
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.

Teaching Assistant

CSU Stanislaus
08.2016 - 06.2018
  • Prepared lesson materials, classroom display lecture, bulletin board displays, exhibits, equipment, and demonstrations
  • Presented subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods
  • Assisted students individually and in small groups in order to help the master assignments and to reinforce learning concepts presented by teachers
  • Planned and implemented classroom core curriculum and instructive program for students in the absence of lead teacher
  • Observed students' performance and record relevant data to assess progress
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books, and materials.

Team Lead Cashier

Grocery Outlet
08.2014 - 10.2015
  • Greeted customers in person and by phone, answering questions, addressing concerns, and assistance as needed
  • As team lead casher, maintained accurate balance of cash drawer and receipts, promoted weekly deals, coupons and savers card programs
  • Demonstrated trustworthiness by reconciling tills and closing the store at end of shift
  • Executed customer checkout transactions by searching rewards account, entering coupon codes, and proper handling and processing cash, credit, debit, check, gift card and merchandise card payments
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Customer Service Store Manager / Cashier

Wal-Mart
07.2007 - 05.2013
  • Supervised group of thirty plus associates
  • Maintained proper operation of the store, investigated customers’ demands, and phone calls and questions from customers
  • Handled both compliments and complaints of customers in a speedy manner and to their satisfactions
  • Oversaw Return and Exchange Process and ensured that balance of cash is maintained
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Master of Fine Arts -

Cal Arts
Valencia, CA
01.2017

Bachelors - Mixed Media

California State University Stanislaus
01.2015

Associates - Art

Modesto Junior College
01.2008

Skills

  • Proficient in MS Office Suite
  • Results-Driven
  • Strategic Planning
  • Effective Organizational Skills
  • Team Collaboration Skills
  • Analytical Problem-Solving
  • Timely Decision-Making
  • Innovation in Workplace Practices
  • Database Administration
  • Team Leadership, development
  • Operational Efficiency Management
  • Relationship building and management

Timeline

Manufacturing Operations Manager

Onto Innovation
01.2022 - 01.2024

Process Assistant

Amazon
07.2017 - 02.2019

Teaching Assistant

CSU Stanislaus
08.2016 - 06.2018

Flow Area Manager

Amazon
07.2015 - Current

Pick, Sort, EOL and Fluid Load Area Manager

Amazon
07.2015 - Current

Customer Experience Monitor

Amazon
07.2015 - Current

Quarterback Amnesty

Amazon
07.2015 - Current

Team Lead Cashier

Grocery Outlet
08.2014 - 10.2015

Customer Service Store Manager / Cashier

Wal-Mart
07.2007 - 05.2013

Bachelors - Mixed Media

California State University Stanislaus

Associates - Art

Modesto Junior College

Master of Fine Arts -

Cal Arts
Jeanine Lewis