Jeanine L. Johnson
Knoxville,TN
Summary
Diligent Manager with background in managing comprehensive grant programs. Proven experience in overseeing grant applications, compliance, and funding allocations, resulting in successful project outcomes. Demonstrated ability to handle complex grant requirements and foster community partnerships effectively.
Accomplished Director offering 5 years of experience and looking for challenging, growth-oriented position. Adept at developing solid partnerships, cementing public support and building strong teams. Seek to apply expertise toward Administrative role.
Dedicated education professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
Work History
Grants Program Manager
Knox County Grants and Community Development
01.2024 - Current
- Managed the processing and submission of applications to the Eviction Prevention Program
- Processing, Approving, and Obtaining the proper documentation needed to disburse requested assistance
- Partnerimg with Affordable Housing Properties, Leasing Managers, and Private Landlords with preventing eviction with current tenants
- Microsoft Word, Excel, Teams, and Outlook
- Developed strong relationships with partner agencies, enhancing the organization's reputation and improving collaboration.
- Evaluated program effectiveness using data analysis, leading to continuous improvement of initiatives and services offered.
- Streamlined grant reporting processes to ensure accurate, efficient, and timely submission of required documentation.
- Initiated ongoing dialogue with partner agencies and team members to clarify requirements, address concerns, and share updates on program progress.
Housing Coordinator, Social Services Director
C.O.N.N.E.C.T Ministries
04.2021 - 01.2024
- Managed client intake and requests for needed services
- Housing Referrals in partnership with affordable housing and private landlords
- Agency partner with county agencies to private wrap-around social services
- Agency provider of Homeless verification
- Maintained database of housing resources, landlords and management companies.
- Managed the application process, thoroughly reviewing documents for accurate income verification and eligibility determination.
- Negotiated with landlords to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying over 30 apartments by providing direct, hands-on support services.
- Assisted clients experiencing homelessness or housing instability by guiding them through available programs that best met their needs based on individual circumstances.
- Streamlined housing processes for increased efficiency and reduced wait times for applicants.
- Assisted in grant writing to increase funds for organization
- Provided comprehensive support services to residents, connecting them with necessary resources to increase selfsufficiency.
- Developed strong relationships with landlords, resulting in a higher retention rate of quality housing providers.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Created educational materials to convey important information to service recipients.
- Approached issues proactively to best meet current and future community needs.
- Helped clients navigate social services system and access needed resources.
- Assisted clients with obtaining housing, employment and support resources.
- Referred families to shelters, legal resources, and educational programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Improved client satisfaction by personalizing service plans and incorporating feedback into program improvements.
Leasing Agent, Property Manager
REMG Property Management
11.2019 - 03.2021
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
- Kept meticulous records of correspondence between management and tenants.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Generated leads through various marketing channels such as social media platforms, email campaigns, and print advertising materials.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Streamlined administrative tasks such as lease renewals, rent collection, and tenant communication to maximize efficiency.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
- Used Resman to keep record of financial transactions and rental applications.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
Children's Minister
Lionheart Church
03.2017 - 05.2018
- Developed meaningful relationships with children by actively listening to their concerns and offering guidance based on biblical teachings.
- Created a welcoming ministry environment by designing child-friendly spaces and incorporating interactive elements into worship services.
- Facilitated small group discussions among participating kids during Sunday school sessions which helped them develop critical thinking skills while reflecting on scripture readings.
- Developed a comprehensive volunteer training program that increased the number of dedicated and skilled individuals serving in children''s ministry roles.
- Continuously monitored the effectiveness of teaching methods and curriculum materials through feedback from parents, children, and volunteers, making necessary adjustments to enhance learning experiences.
- Mentored volunteers in effective teaching techniques, enhancing the quality of religious education provided to children.
- Led dynamic worship services tailored for young audiences, inspiring active participation in the church community.
Before/After School Program Director
International Academy Of Smyrna
07.2013 - 05.2015
- Responsible for staffing (employ/terminate) and employee relations
- Risk Management and Conflict Resolution Personnel
- Liaison Enrichment Program
- Promoted healthy lifestyles among participants by integrating physical activity options into the daily schedule.
- Supported social-emotional development of students by incorporating character education activities into daily programming.
- Implemented a comprehensive staff professional development plan, ensuring continuous improvement and growth in program quality.
- Boosted parent satisfaction by maintaining open communication channels and hosting regular meetings to discuss progress.
- Recruited trained, and supervised a diverse team of staff members, promoting a positive work environment and successful outcomes for students.
- Enhanced student engagement by developing and implementing innovative after-school programs.
- Collaborated with school faculty to identify at-risk students who would benefit from additional support provided through the after-school program.
- Managed program budget effectively, ensuring optimal allocation of resources and the sustainability of the program.
- Created fun, age-appropriate activities for school-age children.
- Managed behavioral issues and used positive behavior strategies for groups of up to 250 students.
- Implemented student safety measures across program to minimize accidents.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Maintained confidentiality of records by using appropriate data security methods.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Coordinated staff and student activities to promote a safe and productive learning environment.
Co-Director
Luxe Nannies, LLC, SMYRNA, GEORGIA
05.2012 - 07.2013
- Answer phones, check-in/out campers and verify authorized pickup persons
- Type lesson plans using Microsoft Word and distribute to teachers
- Fitness course instructor
- Streamlined operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Fostered an inclusive environment that valued diversity of thought, experience, and background among team members.
- Mentored junior staff members to support their professional development and encourage career progression.
- Contributed expertise in strategic planning sessions at the executive level leading to well-informed decision making.
Server
Pappadeaux Seafood Kitchen
06.2012 - 10.2012
- Assist with food preparation in kitchen and stock service areas
- Prepare checks that itemize and total meal costs and sales taxes
- Present menus to patrons, answer questions about menu items and serve food and/or beverages
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Front Desk Receptionist/Administrative Assistant
International Academy Of Smyrna
07.2011 - 05.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Organized, maintained and updated information in computer databases.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Fourth Grade Supply Teacher
International Academy Of Smyrna
02.2011 - 05.2011
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Increased parental involvement in students' education by organizing regular communication and events.
Education
No Degree - Business Administration Major, Marketing Concentration
Argosy University
Atlanta, Georgia05.2014
Evangelism Program -
Rhema Bible College
Tulsa, Oklahoma05.2005
Skills
- Proficient in Microsoft Office Software (Word, Excel, PowerPoint), Sycamore Education Program and POS system
- Manage over 30 employees and active liaison between 13 After School Enrichment Programs
- Candidate for Bachelor of Science in Business Administration program, with Accounting, Micro/Macro Economics, Business Ethics and such classes completed
- Compliance management
- Policy analysis
- Program monitoring
- Budget development
- Partnership building
- Proposal evaluation
- Strategic planning
- Compliance monitoring
- Partnership development
CONTACT INFORMATION
- Jeanine Johnson
- Jeaninejohnson292@gmail.com
- (678) 446-6049
Timeline
Grants Program Manager
Knox County Grants and Community Development
01.2024 - Current
Housing Coordinator, Social Services Director
C.O.N.N.E.C.T Ministries
04.2021 - 01.2024
Leasing Agent, Property Manager
REMG Property Management
11.2019 - 03.2021
Children's Minister
Lionheart Church
03.2017 - 05.2018
Before/After School Program Director
International Academy Of Smyrna
07.2013 - 05.2015
Server
Pappadeaux Seafood Kitchen
06.2012 - 10.2012
Co-Director
Luxe Nannies, LLC, SMYRNA, GEORGIA
05.2012 - 07.2013
Front Desk Receptionist/Administrative Assistant
International Academy Of Smyrna
07.2011 - 05.2012
Fourth Grade Supply Teacher
International Academy Of Smyrna
02.2011 - 05.2011
No Degree - Business Administration Major, Marketing Concentration
Argosy University
Evangelism Program -
Rhema Bible College
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