Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Jeanine Hillary  Monestime

Jeanine Hillary Monestime

Medical Assistant/HIV Case Manager
Miami,FL

Summary

I am a genuine, empathetic professional offering excellent communication skills in challenging environments. Delivering quality treatment to patients with HIV through education, resources, and advocacy. I am compassionate and caring HIV Counselor with successful career supporting individuals with HIV in obtaining services. Calm professional de-escalating difficult situations with ease. Passion for improving patient outcomes through education. My Support Work skilled at managing appointments and administering medication, Good organizational skills with hardworking mentality and caring approach. As a medical assistant I love drawing Blood and I love to hear my patients tells me wow are you sure you stink me and I'll tell them yes and they'll be amazed because it doesn't hurt I am very intelligent and passionate I love what I do. I am very good at answering phones, doing computer work, paperwork, filing paperwork and etc. I Speak two languages English and Creole

Overview

10
10
years of professional experience

Work History

HIV Medical Case Manager

IMG Health Management Services Inc.
Miami, FL
08.2021 - 08.2023

POSITION SUMMARY:

Independent Medical Group, LLC (IMG) specializes in the testing, treatment, and management of HIV, Hepatitis C, and Sexually Transmitted Diseases. Co-founders Clifford W. Knights and Steve Vixamar have built a partnership with the Centers for Disease Control and Prevention (CDC) to level the playing field for all high-risk Americans, no matter their race, sexual orientation, or socioeconomic status. IMG offers an array of services that includes healthcare and pharmacy services, case management, and mental health and substance abuse management. The Case Manager/Medical Assistant works under the direct supervision of the Director of Clinical Operations. The Case Manager/Medical Assistant will assist medical and/or nursing staff in the examination and screening of patients who are at risk for HIV/HEP C/ STDs. The Case Manager/Medical Assistant will provide direct disease and intervention awareness to the public, as well as education, counseling, and referral services for patents. The position reports to the Clinical Operations Director, who provides administrative supervision under the technical direction of a physician.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The job duties listed below are representative of the essential job functions and are not exclusive. Duties, responsibilities, and activities may change, or new ones may be assigned with or without prior notice.

  • Performs Case Management activities as directed to help identify individuals that are at risk STD/HIV infection
  • Completes the IMG Case Management Form, 1628, and Hepatitis C Risk Assessment Form
  • Conducts client registration in the EMR and complete Quest Lab requisitions
  • Participates in community screening events by performing phlebotomy (specimen collection) to help identify individuals at risk of STD/HIV. These events can occur before, during or after regular working hours including weekends or holidays
  • Handles sensitive information with a high level of confidentiality
  • Requires a professional and interpersonal skill to interact with clients, and healthcare professional
  • Travels to different site/location and out of town to conduct STD/HIV Screenings
  • Performs finger sticks, draws blood, pregnancy tests, including Oraquick HIV rapid test
  • Performs blood collection/Phlebotomy and Urine collection
  • Responsible for proper blood collection and labeling for lab processing
  • Assists with the intake of patients for HIV testing with the request for labs, schedules appointments, office visits, and prepares client files
  • Assists with pre-authorization to obtain medication for the patient.
  • Conducts an assessment of risk factors that contributes to HIV/HEP C/ STDs
  • Practices safety, environmental, and infection control methods
  • Assists with direct patient care procedures and related tasks; measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height, pain scale), including LMP, assists with obtaining patient histories, prepares charts, and assists with medical examinations when applicable
  • Reports any patient that needs immediate medical attention to the Site Manager
  • Works and completes tasks in an electronic medical record system in a timely manner
  • Translates language for clients when necessary
  • Performs standing orders as approved by the department and in accordance with policy and procedures

OTHER DUTIES:

  • Performs other related duties and responsibilities as assigned by your supervisor

Chiropractic Associate

Path Medical
Aventura, Florida
05.2020 - 12.2021

Position Duties Include:

  • Greeting patients as they walk in/checking them in and out of the system
  • Prepares patients and sanitizes therapy rooms for Chiropractic care
  • Applies Electric Muscle Stimulation therapy (EMS), hot and cold packs to patients
  • Overseas the exercise equipment and room ensuring patient safety
  • Assists with patients' exams or treatments per the request of the Chiropractic Physician

Medical Assistant/Med Technician

Colonial Assisted Living at Miami
Miami Gardens, Florida
12.2020 - 12.2020

Job Description:

  • Registered new patients into practice management software program accurately entering demographic information.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Provide Medication to all Patients

Chiropractic Assistant/Front Desk Receptionist

Euphoric Healing Chiropractic Health Center
Miami Gardens, Florida
06.2019 - 11.2019

Position Duties Include:

  • Greeting patients as they walk in/checking them in and out of the system
  • Answering phone calls in a professional and pleasant manner
  • Transferring calls and taking messages accordingly
  • Entering patient information in the system
  • Assisting administrative and managerial staff with a variety of clerical duties as needed

Rover Security Officer

SOS Security LLC
Fort Lauderdale, Florida
08.2017 - 12.2018

My Job Duties as a Rover:

  • As a rover my responsibilities encompass a wide range of tasks. We include maintaining customer relationships, checking for unsafe conditions, and ensuring the security of all areas of duty. I also record data, correspond with different departments, and submit daily activity reports. I am responsible for monitoring security cameras, patrolling given areas, and enforcing rules. Additionally, I may be tasked with handling cash, setting up machinery, and maintaining alertness.
  • Observe multitudes of CCTV monitors.
  • Work with robotics in drill area and heat treat and troubleshoot when needed.
  • Patrol the premises to identify emergencies and unauthorize persons.
  • Monitor security CCTV systems and investigate disturbances or suspicious activities.
  • Patrol exterior on foot to maintain visibility and observe and report possible unusual activity.
  • Maintain a standard of punctuality and dependability of attendance and retain myself cleanliness, tidiness, neatness and appropriately attire.
  • Gather preliminary investigation information as a first responder to incident

Gatehouse Security Guard

Field Force Protective Services
Pembroke Pines, Florida
01.2014 - 05.2016

My Job Duties For Gatehouse Security:

  • As a gatehouse security guard's main responsibility is to monitor and control who enters and exits an organization's premises, including people, vehicles, and goods. This role is vital in preventing unauthorized access and maintaining a secure environment.
  • I'll come into contact with a diverse array of people every day, so they need strong customer service skills. Maintaining a positive yet authoritative presence can help de-escalate conflicts and establish a safe and secure environment
  • Computer skills to monitor security cameras, operate screening equipment, and set up the alarm system.
  • I had to investigate security breaches, incidents, and other alarming behavior
  • I've done some reports by recording observations, information, and occurrences.

Front Desk Agent

MCO Construction & Service's Inc.
Miami, Florida
06.2013 - 11.2014

A Brief Summery:

Success comes from getting the right people on the right project. MCO facilitates your biggest projects with highly-skilled leadership. Our mission is to support our employees, clients, and communities by enabling the improvement of our most important facilities. We pride ourselves on building relationships and facilities that stand the test of time.

My Job Duties we're:

  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests

Education

Associate of Science - Medical Assistant

Florida Technical College
Pembroke Pines
06-2019

Associate of Arts - Diet Nutrition

Lindsay Hopkins Technical College
Miami, FL
06-2011

High School Diploma -

North Miami Senior High School
North Miami, FL
06-2010

Bachelor of Arts - Medical Microbiology And Bacteriology

Florida Technical College
Pembroke Pines, FL

Some College (No Degree) - Cosmetologist

Miami Lakes Educational Center And Technical College
Hialeah, FL

Some College (No Degree) - Emergency Care Attendance

Miami Dade North Campus College
Miami, FL

Skills

  • Care Planning
  • Cultural Competency
  • Quality Improvement
  • Medical terminology proficiency
  • Community Outreach
  • Mental Health Assessment
  • Emotional Support
  • Behavioral Intervention
  • 501/500
  • BLS/CPR
  • HIV/Hep-C
  • Drawing Blood
  • Answer Phone Calls
  • Computer/EMR

Timeline

HIV Medical Case Manager

IMG Health Management Services Inc.
08.2021 - 08.2023

Medical Assistant/Med Technician

Colonial Assisted Living at Miami
12.2020 - 12.2020

Chiropractic Associate

Path Medical
05.2020 - 12.2021

Chiropractic Assistant/Front Desk Receptionist

Euphoric Healing Chiropractic Health Center
06.2019 - 11.2019

Rover Security Officer

SOS Security LLC
08.2017 - 12.2018

Gatehouse Security Guard

Field Force Protective Services
01.2014 - 05.2016

Front Desk Agent

MCO Construction & Service's Inc.
06.2013 - 11.2014

Associate of Science - Medical Assistant

Florida Technical College

Associate of Arts - Diet Nutrition

Lindsay Hopkins Technical College

High School Diploma -

North Miami Senior High School

Bachelor of Arts - Medical Microbiology And Bacteriology

Florida Technical College

Some College (No Degree) - Cosmetologist

Miami Lakes Educational Center And Technical College

Some College (No Degree) - Emergency Care Attendance

Miami Dade North Campus College
Jeanine Hillary MonestimeMedical Assistant/HIV Case Manager