Marissa Shank
Edgewater,FL
Summary
Highly-trained, patient-focused Patient Care Technician, skilled communicator, with effective interactions with patients and healthcare professionals. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
AdventHealth New Smyrna Beach
06.2023 - Current
- Perform safe and efficient patient care
- Communicate with patients and family members to promote positive patient experiences
- Acts as liaison between emergency room, ancillary departments, inpatient units, and emergency services
- Proficient in the application of splints, removal of sutures/staples, obtaining 12-lead EKGs, and maintaining responsibilities assigned under role of patient care technician
Child Care Provider
Private Home
03.2018 - Current
- Implemented time management principles to prioritize tasks to maintain children’s schedule
- Served in a mentorship capacity and as a role model in children’s lives, exhibiting discipline with patience and flexibility
Patient Care Technician - Med/Surg
AdventHealth New Smyrna Beach
08.2022 - 06.2023
- Monitored patients by checking vital signs, blood sugars, and input and output
- Aided in patient comfort by providing ice packs, baths, fresh linens, and repositioning
- Collaborated with other departments to gather statistics for patient care initiatives
Operations Manager
Florida Atlantic University, Student Affairs
02.2020 - 05.2022
- Greet students and visitors into the student union with a friendly demeanor
- Provide exceptional customer service by solving individual requests and concerns
- Enhance communication skills by managing face-to-face, phone, and email conversations
Intern
Coastal Family Practice
05.2021 - 07.2021
- Shadowed family practice physicians
- Scanned and faxed time sensitive patient documents
- Communicated with patients to confirm and reschedule appointments
Intern
Jupiter Family Chiropractic
01.2021 - 04.2021
- Streamlined patient safety by cleaning and sterilizing patient rooms before each patient appointment
- Reliably assisted with office tasks such as organizing patient files, and assisting with patient management
Cashier/Customer Service
Chick-fil-A
01.2018 - 08.2019
- Tasked with front line leadership responsibilities while managers were not present
- Gained valuable customer service skills: diffusing difficult situations, maintaining a clean environment
Referee
Southeast Volusia YMCA
03.2017 - 05.2018
- Officiated youth soccer and volleyball games
- Directed large groups of people of all ages for sporting and community events
Education
Bachelor of Science - Concentration in Biology
Florida Atlantic University, Harriet L. Wilkes Honors College
Jupiter, FL05.2022
Associate of Arts Degree -
Daytona State College
Daytona Beach, FL05.2019
Skills
- Microsoft Office
- Epic EMR
- Patient Transport
- Vital signs monitoring
- Medical Equipment Operation
- 12-lead EKG monitoring
- Basic patient care
- Medical Terminology
- Aseptic Techniques
- Educating patients
- Patient Health Education
- Taking and tracking vital signs
- Patient Care
Certification
AHA BLS Certification, 10/24
Leadership and volunteer experience
- Florida Atlantic University, President FAU Devoted, Spring 2021-Spring 2022, Peer Mentor Leader, Summer 2021-Spring 2022, Big Brothers Big Sisters Mentor, Fall 2019-Spring 2020, Fall 2021-Spring 2022, Peer Mentor, Fall 2020-Spring 2021, Treasurer FAU Devoted, Spring 2020-Spring 2021
- AdventHealth New Smyrna Beach Volunteer Program, Administrative tasks in IT Department, Clinical assistance in Emergency Department
- New Smyrna Beach High School, Athletic Training Assistant, Fall 2018-Spring 2019, Fall 2022-Present, Parliamentarian and Secretary National Honor Society, 2017-2019, Sophomore Class Vice President, 2016-2017, Set up for school events, graded assignments, and organized classrooms
- Southeast Volusia YMCA, Youth soccer coach
- Calvary Christian Center, Childcare Ministry, primarily the infant nursery
Publications
Shank, M., Harbaugh D., & Merritt, J. PhD, Attempting to Block Cancer’s Immune Evasion “Don’t Eat Me” Signal in a Course-based Undergraduate Research Experience, Spring 2024, Florida Atlantic University Undergraduate Research Journal
Research conferences
- Shank, M., Harbaugh D., & Merritt, J. PhD, Eliminating Breast Cancer Cells by Blocking the Immune Evasion “Don’t Eat Me” Signal, 04/01/22, FAU Wilkes Honors College Symposium, Jupiter, FL
- Shank, M., Harbaugh D., & Merritt, J. PhD, Eliminating Breast Cancer Cells by Blocking the Immune Evasion “Don’t Eat Me” Signal, 04/08/22, OURI Undergraduate Research Symposium, Boca Raton, FL
Timeline
Emergency Department Technician
AdventHealth New Smyrna Beach
06.2023 - Current
Patient Care Technician - Med/Surg
AdventHealth New Smyrna Beach
08.2022 - 06.2023
Intern
Coastal Family Practice
05.2021 - 07.2021
Intern
Jupiter Family Chiropractic
01.2021 - 04.2021
Operations Manager
Florida Atlantic University, Student Affairs
02.2020 - 05.2022
Child Care Provider
Private Home
03.2018 - Current
Cashier/Customer Service
Chick-fil-A
01.2018 - 08.2019
Referee
Southeast Volusia YMCA
03.2017 - 05.2018
Associate of Arts Degree -
Daytona State College
AHA BLS Certification, 10/24
Bachelor of Science - Concentration in Biology
Florida Atlantic University, Harriet L. Wilkes Honors College
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