Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanine Rudd

Stratford,CT

Summary

Professional with strong background in healthcare management, adept at optimizing practice operations and improving patient care. Known for fostering collaborative team environment and driving quality improvement. Demonstrates keen focus on team collaboration and achieving measurable results, and showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement, with reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Regional Practice Manager

Hartford Healthcare
01.2022 - Current
  • Responsible for daily operations, ensuring compliance with healthcare regulations and organizational policies.
  • Direct oversight of Fairfield region occupational health clients and contracts for urgent care
  • Developed municipality RFP to obtain contracts. Established fee schedule and scheduling protocol for clients.
  • Collaborated with organization directors to develop multiple center budget and expansion.
  • Review P&L statements for each center, manage budget creation for upcoming fiscal year.
  • Standardized ordering of supplies and medication for all sites
  • Assisted quality and safety team with obtaining Urgent Care licensing through DPH
  • Streamlined patient scheduling processes, enhancing appointment management and reducing wait times.
  • Supervised team of 120 office personnel, including providers.

Center Administrator

AFC Urgent Care
01.2021 - 12.2021
  • Oversaw daily operations to ensure optimal patient flow and service delivery.
  • Managed all human resource aspects, including interviewing, hiring, orientation, performance reviews, and feedback, corrective actions, and terminations
  • Responsible for the onboarding process for all staff and physicians credentialing
  • Maintained work schedules for Medical Assistants, Radiologic Technologists, LPN, Patient Care Representatives and Providers. Ensure optimal staffing across functional areas for multiple site locations
  • Audit staff time sheets prior to payroll submission
  • Monitored daily billing process, posted patient payments and reconcile daily batch out.
  • Supervised all center activity and patient flow to ensure efficient and effective patient care and facility operations for multiple locations.
  • Developed and implemented staff training programs to enhance team performance.
  • Completed bi-weekly payroll for 80 employees.
  • Oversaw daily operations to ensure efficient patient flow and high-quality care delivery.
  • Implemented staff training programs to enhance service standards and team performance.
  • Developed and maintained relationships with local healthcare providers to facilitate referrals.
  • Streamlined administrative processes, improving documentation accuracy and compliance adherence.
  • Coordinated scheduling for medical staff to optimize resource allocation and reduce wait times.
  • Monitored inventory levels, ensuring adequate supplies for seamless operational efficiency.

Office Manager

National Pain and Spine Specialists
05.2016 - 12.2020
  • Supported and implemented organizational process and technology changes
  • Organized clinical staff and maintain provider's schedules
  • Responsible for organizational operations of the center including clinic operations
  • Ensuring organizational budgets were met and maintained through P&L reporting
  • Ensuring that equipment was properly maintained and repairs are attended to promptly
  • Proficient ICD-10 and CPT coding knowledge, scrubbed provider charges prior to billing submission
  • Streamlined office operations by implementing efficient scheduling and resource allocation processes.
  • Managed patient records and ensured compliance with healthcare regulations and data privacy standards.
  • Coordinated office operations, ensuring efficient workflow and adherence to protocols.
  • Managed scheduling for patient appointments, optimizing clinic resources and minimizing wait times.
  • Streamlined communication between medical staff and patients, enhancing overall patient satisfaction.

Education

MBA - Healthcare Leadership

University of Bridgeport
Bridgeport, CT
05.2025

Bachelor of Science - Healthcare Administration

University of Bridgeport
Bridgeport, CT
05.2018

Certified Medical Assistant - Medical Administrative Assistant

Butler Business School
Fairfield CT
09.2004

Skills

  • Practice management
  • Client consulting
  • Strategic business planning
  • Staff management
  • Multidisciplinary team collaboration
  • Schedule management
  • Workflow management
  • Budget oversight
  • Regulatory compliance
  • Continuous improvement

Timeline

Regional Practice Manager

Hartford Healthcare
01.2022 - Current

Center Administrator

AFC Urgent Care
01.2021 - 12.2021

Office Manager

National Pain and Spine Specialists
05.2016 - 12.2020

MBA - Healthcare Leadership

University of Bridgeport

Bachelor of Science - Healthcare Administration

University of Bridgeport

Certified Medical Assistant - Medical Administrative Assistant

Butler Business School

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