Jeanine Smith

• Remote work from home
• Assisted customers with product selection, sizing and styling.
• Processed transactions using a point-of-sale system.
• Demos for potential buyers
• Make cold calls
• Arrange mailing and shipping orders
• Resolve any escalating issues
• Maintain clients files making sure they're updated and current
• Assisted with credit card purchases
• Used Vector platforms for orders with clients
• Attended weekly team meetings to review performance goals and objectives.
• Demonstrated product features and benefits for customers' needs.
• Provided accurate information about products, prices and services.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Greeted customers and provided exceptional customer service.
• Handled customer complaints in a professional manner.
• Upsold additional items based on customer interests and needs.
• Processed credit card transactions quickly and securely.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Engaged customers in friendly, professional dialogue to determine needs.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
• Helped customers find specific products, answered questions, and offered product advice.
• Conducted product demonstrations to highlight features and benefits.

Over see park and rental spaces spaces

Sure vendors completed work orders

• Assisted manager with records and park rentals

Assisted manager with office reception

• Ensured park was operational, stocked with supplies and maintained in a clean condition.
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Unload pallets

Stock inventory

• Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
• Cleaned and organized display cases, shelves and aisles.
• Restocked shelves with current merchandise in attractive displays to promote sales.

Organized products on shelves coolers and back stock

Maintain the clean workspace as well as a safe driving record while commuting

• Assisted customers with locating desired items within store locations.
• Participated in weekly meetings regarding upcoming promotions or changes in product lines.

• Maintained up-to-date case records with case activity status.
• Maintained logs and electronic client records following department and agency policies for effective monitoring.
• Monitored client progress through regular follow-ups and case reviews.
• Conducted initial assessments to determine client eligibility for programs and services.
• Utilized case management software and databases for efficient information tracking.
• Maintained confidentiality and adhered to professional ethics and standards.
• Educated clients and their families about their rights and available community resources.
• Participated in professional development opportunities to stay current with best practices in case management.
• Managed caseloads effectively, ensuring timely documentation and reporting.
• Maintained accurate case records and documentation according to agency guidelines.
• Assisted with applications for government benefits such as electricity and rent
• Compiled reports on cases and submitted them to supervisors as required.
• Supported family members by providing information on local support groups.
• Used five different platforms to assist with information on client applications

• Ensured compliance with all applicable federal, state, and local laws regarding trucking operations.
• Developed and implemented traffic plans for the safe movement of vehicles.
• Performed daily inspections of company vehicles to ensure they were operating safely and efficiently.
• Monitored road conditions to ensure safety compliance with local laws and regulations.
• Provided guidance on routing, delivery schedules, and other logistics-related tasks.
• Coordinated the scheduling of personnel, equipment, and materials to meet production needs.
• Organized team meetings to discuss safety protocols or operational updates.
• Monitored and coordinated traffic during power outages and emergencies.
• Managed setup and removal of temporary traffic control equipment and signs.
• Set messages on digital traffic signs to warn oncoming traffic of delays.
• Assembled traffic cones and pathways for vehicles and pedestrians.
• Operated pickups and flatbed trucks to set up and disassemble temporary traffic control schemes.
• Directed pedestrians across busy streets and around construction sites.
• Directed vehicles around construction sites and flagged drivers through blocked roads.
• Consistently met company and department objectives within budget and time constraints.
• Implemented on-the-job training activities to cross-train employees on various tasks.
• Handled departmental scheduling to maintain proper staffing for shifts.
• Created and enforced policies and procedures for entire logistics team.
• Prepared inventory for shipment by attaching tags and labels.
• Supervised activities of workers engaged in receiving, storing and shipping products or materials.
• Managed inventory of office supplies and placed orders when needed.
• Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Provided administrative support to multiple departments as needed.
• Assisted in onboarding new employees by providing orientation materials and training resources.
• Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Maintained an organized filing system of paper documents and electronic files.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Utilized office equipment such as printers, copiers, and fax machines efficiently.
• Maintained confidentiality of sensitive information and documents.
• Maintained filing systems, both electronic and physical, for easy document retrieval.
• Ordered office supplies and managed inventory to ensure a well-stocked office.
• Facilitated communication within the office and with external partners.
• Assisted in the onboarding process for new hires by preparing workspaces and materials.
• Managed daily office operations and maintained a clean and efficient workspace.
• Copied, sorted and filed records of office activities and business transactions.
• Troubleshot office equipment, computer hardware and software issues.
• Maintained and updated filing, inventory and database systems, manually or using computer.
• Coordinated travel arrangements and accommodations for staff members.
• Trained staff members to perform work activities and use computer applications.
• Maintained and trained with the Mountain View Police Department for City laws and regulations

• Generated cold calls inbound and outbound
• Analyzed customer needs and identified solutions to meet their requirements.
• Identified areas of improvement within existing processes and procedures.
• Assisted customers with orders
• Process credit cards treated customers with respect and deescalated any and all clients
• Used company platform maintain clean work space updated all in any files work closely with all supervisors that met all company requirements and responsibilities
• Provided detailed product information to customers, including features, prices, and availability.
• Developed and maintained relationships with clients to increase sales revenue.
• Maintained accurate records of all sales activities in the CRM system.
• Handled credit and debit card payment processing to complete purchasing experience.
• Addressed customer questions and concerns regarding products and services.
• Identified customer needs by asking questions and advising on best solutions.
• Listened to customer needs to identify and recommend best products and services.