Jeanine Walters

• Learned mail delivery routes and procedures to ensure timely and accurate service.
• Demonstrated attention to detail when handling packages and sensitive materials.
• Collaborated closely with other Rural Mail Carrier Associates, contributing to a supportive work environment focused on teamwork and communication.
• Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
• Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
• Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
• Resolved complaints calmly and professionally to maintain customer satisfaction.

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained accurate cash drawer, ensuring balanced registers at shift end.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Reduced processing errors by meticulously following transaction procedures.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to significant decrease in queue times by streamlining checkout process.

E

Collaborated with cross-functional teams to streamline communication and enhance project outcomes.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
• Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
• Increased customer satisfaction with thorough product demonstrations and personalized advice.
• Enhanced brand visibility, orchestrating participation in industry events and conferences.
• Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.
• Prioritized helping customers over completing other routine tasks in store.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Performed cash, card, and check transactions to complete customer purchases.
• Managed approximately 20 incoming calls per day from customers.
• Processed up to 25 sales transactions at the POS per day.