Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jeanine  L. Cassano

Jeanine L. Cassano

Property Manager
Leesport,PA

Summary

Sr. Property Manager highly motivated with background in restaurant sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and focused on building lasting customer relationships, while helping people find the perfect vehicle, and mastering essential sales skills.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Sr. Property Manager

American Heritage Property Management
Lancaster, PA
03.2019 - Current
  • Coordinated necessary repairs or renovations with contractors as needed.
  • Prepared reports on the condition of managed properties for owners or investors.
  • Analyzed market conditions to determine optimal rental rates for each property.
  • Advertised vacancies via online listings, newspaper ads.
  • Screened potential tenants through background checks, credit reports, references.
  • Drafted leases and other legal documents associated with renting out properties.
  • Conducted regular inspections of managed properties to identify any issues requiring attention.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.

Assistant General Manager

Fields Kitchen + Bar (went out of business)
Reading, PA
08.2017 - 12.2017


  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Mentored, coached and trained team members.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

Restaurant Manager

Applebees
Lionville, PA
03.2016 - 08.2017
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
  • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.


General Manager

Slickrock Cafe
Moab, Ut
06.2005 - 03.2016


  • Elevated gross sales by 27% in first year as a Restaurant Manager.
  • Redesigned menus and dining room layout; renegotiated terms with vendors/suppliers; halted rampant waste; and unified FOH & BOH staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Branch Manager III

Wells Fargo Bank
Salt Lake City, UT
10.2003 - 07.2005
  • Achieved # 1 production status in loans/deposits in a network of 8 branches: when I took over the management of this branch, it was ranked second to last.
  • Provided financial analysis reports of commercial real estate, borrower's financial statements, lease reviews and market research.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.

District Sales Manager

U.S Bank
Salt Lake City, UT
06.1997 - 10.2003
  • Built team unity and empowered employees to achieve corporate goals, establishing the team as #1 in product retention and beating the company's regional retention rate by 8%.
  • Recruited, trained, and developed a top-notch sales force, created and conducted training sessions to impart knowledge of banking products and services.
  • Conduct coaching, counseling, and motivational sessions, maintaining employee morale and assisting employees to improve in areas of marginal performance and administer incentives to reward excellence.
  • Coordinated special events; actively seeking institutional sales and arranging off-site Banking Fairs to raise community awareness in our banking products and services.

Education

Some College (No Degree) - Business/Civil Engineering

Middlesex County College
Edison, NJ

Skills

  • Sales and marketing
  • Goal oriented
  • Building rapport
  • Closing deals
  • Persuasion techniques
  • Exceeds sales goals
  • Excellent Communication
  • Customer relations
  • Highly professional

Certification

PA Real Estate License

Timeline

Sr. Property Manager

American Heritage Property Management
03.2019 - Current

Assistant General Manager

Fields Kitchen + Bar (went out of business)
08.2017 - 12.2017

Restaurant Manager

Applebees
03.2016 - 08.2017

General Manager

Slickrock Cafe
06.2005 - 03.2016

Branch Manager III

Wells Fargo Bank
10.2003 - 07.2005

District Sales Manager

U.S Bank
06.1997 - 10.2003

Some College (No Degree) - Business/Civil Engineering

Middlesex County College

PA Real Estate License

Jeanine L. CassanoProperty Manager