Jeanine L. Cassano
Property Manager
Leesport,PA
Summary
Sr. Property Manager highly motivated with background in restaurant sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and focused on building lasting customer relationships, while helping people find the perfect vehicle, and mastering essential sales skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr. Property Manager
American Heritage Property Management
Lancaster, PA
03.2019 - Current
- Coordinated necessary repairs or renovations with contractors as needed.
- Prepared reports on the condition of managed properties for owners or investors.
- Analyzed market conditions to determine optimal rental rates for each property.
- Advertised vacancies via online listings, newspaper ads.
- Screened potential tenants through background checks, credit reports, references.
- Drafted leases and other legal documents associated with renting out properties.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
Assistant General Manager
Fields Kitchen + Bar (went out of business)
Reading, PA
08.2017 - 12.2017
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Mentored, coached and trained team members.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Restaurant Manager
Applebees
Lionville, PA
03.2016 - 08.2017
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
General Manager
Slickrock Cafe
Moab, Ut
06.2005 - 03.2016
- Elevated gross sales by 27% in first year as a Restaurant Manager.
- Redesigned menus and dining room layout; renegotiated terms with vendors/suppliers; halted rampant waste; and unified FOH & BOH staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Branch Manager III
Wells Fargo Bank
Salt Lake City, UT
10.2003 - 07.2005
- Achieved # 1 production status in loans/deposits in a network of 8 branches: when I took over the management of this branch, it was ranked second to last.
- Provided financial analysis reports of commercial real estate, borrower's financial statements, lease reviews and market research.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
District Sales Manager
U.S Bank
Salt Lake City, UT
06.1997 - 10.2003
- Built team unity and empowered employees to achieve corporate goals, establishing the team as #1 in product retention and beating the company's regional retention rate by 8%.
- Recruited, trained, and developed a top-notch sales force, created and conducted training sessions to impart knowledge of banking products and services.
- Conduct coaching, counseling, and motivational sessions, maintaining employee morale and assisting employees to improve in areas of marginal performance and administer incentives to reward excellence.
- Coordinated special events; actively seeking institutional sales and arranging off-site Banking Fairs to raise community awareness in our banking products and services.
Education
Some College (No Degree) - Business/Civil Engineering
Middlesex County College
Edison, NJSkills
- Sales and marketing
- Goal oriented
- Building rapport
- Closing deals
- Persuasion techniques
- Exceeds sales goals
- Excellent Communication
- Customer relations
- Highly professional
Certification
PA Real Estate License
Timeline
Sr. Property Manager
American Heritage Property Management
03.2019 - Current
Assistant General Manager
Fields Kitchen + Bar (went out of business)
08.2017 - 12.2017
Restaurant Manager
Applebees
03.2016 - 08.2017
General Manager
Slickrock Cafe
06.2005 - 03.2016
Branch Manager III
Wells Fargo Bank
10.2003 - 07.2005
District Sales Manager
U.S Bank
06.1997 - 10.2003
Some College (No Degree) - Business/Civil Engineering
Middlesex County College
PA Real Estate License
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