Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raphaella Donara Francois

Swedesboro,NJ

Summary

Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients. Entrepreneurial professional offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

CEO

Dona's deal Multiservices
Port Au Prince, Haiti
11.2021 - 05.2023
  • Represented the organization at conferences, events, and networking activities as needed.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Developed and implemented strategic business plans to increase company profitability.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Developed long-range plans for business growth, resulting in increase in annual sales.

Accounting Supervisor

Jebtech
Port Au Prince, Haiti
12.2019 - 10.2021
  • Assisted with the annual audit process by providing account analysis, schedules, and other requested documents.
  • Investigated discrepancies in financial data and prepared corrective journal entries.
  • Reconciled intercompany balances with subsidiaries on a monthly basis.
  • Implemented new accounting systems to streamline workflow processes and increase efficiency.
  • Tracked fixed assets including purchase dates and costs; calculated depreciation amounts and recorded disposals.
  • Developed business plans to improve organizational efficiency and profitability.
  • Developed and maintained accounting policies, procedures, and internal controls.
  • Analyzed income statements to identify cost savings opportunities or areas of improvement within the company's operations.

Sales Supervisor

Gigicel
Port Au Prince, Haiti
02.2017 - 12.2019
  • Developed and implemented sales strategies to increase customer base.
  • Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
  • Planned and coordinated staff training sessions for new and existing employees.
  • Resolved customer complaints efficiently and professionally.
  • Developed incentive programs for top performing sales representatives.
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Created monthly reports on regional sales performance and presented to upper management.
  • Ensured compliance with company policies and procedures related to sales operations.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Utilized CRM software systems to track customer interactions.

Education

Bachelor of Science - Accounting Science

University of The Port Au Prince
Port- Au - Prince
06-2018

Skills

  • Financial Acumen
  • Inspirational leadership
  • Sustainable business models
  • Talent Development
  • Crisis Management
  • Innovation management
  • Succession Planning
  • Revenue Growth
  • Annual Planning
  • Financial Leadership
  • Business Planning
  • Talent Recruitment
  • Change Management
  • Contract Negotiation
  • Business Development
  • Innovative and Visionary
  • Adaptability and Flexibility
  • Financial Management
  • Investor Relations
  • Leadership and People Development
  • Employee Motivation and Performance

Languages

Spanish
Professional
English
Professional
French
Professional
creole
Professional

Timeline

CEO

Dona's deal Multiservices
11.2021 - 05.2023

Accounting Supervisor

Jebtech
12.2019 - 10.2021

Sales Supervisor

Gigicel
02.2017 - 12.2019

Bachelor of Science - Accounting Science

University of The Port Au Prince

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Raphaella Donara Francois