Jean Lidon Lajeunesse
Roosevelt,USA
Summary
Dynamic professional with over a decade of supervisory, client care, and administrative experience in the healthcare and customer service sectors. Demonstrated efficient planning and problem-solving abilities to optimize resource utilization and enhance operational efficiency. Recognized for building strong relationships and driving team performance, while leveraging leadership skills to increase profitability and maintained standard of practice. Actively pursuing opportunities in human services to contribute valuable insights and foster organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mentor
Summa Mentorship Program
New York, NY
12.2022 - Current
- Guided mentee in achieving goals
- Engaged in a professional presentation with fellow mentors
- Demonstrated teaching, communication, interpersonal, and leadership skills
- Effective role model for mentees and mentors
Basic Life Support (BLS) CPR/AED instructor
American Heart Association/Safe Health
Baldwin, NY
11.2021 - Current
- Taught healthcare providers to perform high-quality adult and pediatric CPR with different conditions
- Conducted private party and agency training
- Lecture and assist students in good practice to effective use of CPR/AED/First Aid knowledge
- Properly documented students in the process of rewarding their certificate of successful completion
Recreation Therapist
Cerebral Palsy of Nassau County
Bayville, NY
06.2019 - Current
- Oversaw daily operations, maintaining efficiency and quality standards.
- Ensured compliance with industry regulations and company policies.
- Responded promptly to emergency situations such as fires or spills in order to minimize damage.
- Initiated and coordinated active treatment program participation for up to 48 residents.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Effectively engaged in leadership during crises such as the Covid-19 pandemic and evacuation.
- Engaged in the recruitment, hiring process, and training of new staff members.
- Managed the department, and effectively communicated and coordinated within the interprofessional team.
- Delegated daily tasks by assigning staff to specific areas and functions.
- Organized in-house and community events, and activities for clients' social participation.
- Leads the agency team department to implement the agency mission and the residents' goals.
- Effective documentation, such as CFA profile/IDT, in compliance with legal and institutional guidelines.
- Initiates and coordinates active treatment programs and activities.
- Monitored clients' behaviors via the Antecedent-Behavior-Consequence (ABC) sheet and other agency protocols.
- Applied institutions and legal guidelines for intervention to promote health.
- Supported clients, family members, and management in coordinating high-level care with staff.
- Engaged in interdisciplinary communication with teams on residents' progress.
- Advocated for clients' care and represented the agency's mission through client care plan meetings, administration, and corporate events.
- Implemented quality control measures to uphold company standards within the department.
- Facilitated and collaborated within team meetings and workshops to foster collaboration and share best practices.
Community Habilitation Worker -2
Cerebral Palsy Association of Nassau County Inc.
Roosevelt, NY
01.2019 - 01.2022
- Initiated and coordinated active treatment programs and activities.
- Observed and documented the daily and monthly progress notes for electronic records.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Participated in team meetings focused on developing effective service plans for individuals receiving habilitation services.
- Monitored progress of participants against established goals and objectives.
- Incorporated positive reinforcement techniques into daily interactions with clients.
- Encouraged independence by teaching basic living skills, such as budgeting, meal preparation, and housekeeping.
- Contributed to case reviews of client status and progress.
Recreation Assistant
Cerebral Palsy of Bayville
Bayville, NY
03.2015 - 06.2019
- Delegated daily tasks by assigning staff to specific areas and functions
- Member of the Clinical Team
- Observed and Documented the Comprehensive Functional Assessment and Interdisciplinary Profile
- Coordinated and implemented active treatment activities
- Assisted individuals in planning community activities and events
Research Assistant
Stony Brook University
Stony Brook, NY
09.2018 - 05.2019
- Worked with teams to develop surveys
- Trained to assist in conducting research projects
- Reviewed and signed research proposals/IRB projects
- Certified in Collaborative Institutional Training Initiative (CITI Program courses)
Customer Service Representative
Seven-Eleven
Merrick, NY
06.2014 - 02.2015
- Applied problem-solving, communication, and valuable people skills
- Organized products and facilitated customers based on needs
- Assisted consumers in-store and by telephone
- Worked as a team player and independently
- Experience with point-of-sale systems as a cashier
Education
Health Science, B.S. - Business Management, Minor
Stony Brook University
Stony Brook, NY05.2019
Liberal Art, Associate -
Nassau Community College
Nassau County, NY12.2016
Skills
- Efficient Learner
- Proven Ethical Standards
- Team leadership
- Ability to organize and prioritize
- Innovative and creative thinking
- Interpersonal awareness and relations
- Time management
- Coaching and mentoring
- Workforce training
- Customer Relationship Development
- Risk Management Protocols
- Event planning
- Community outreach
- Effective Public Speaking
- Proficient in Microsoft Word
- PowerPoint
- Excel
- Google services
Certification
- BLS/First Aid Instructor, #11210998326
- Strategies for Crisis Intervention and Prevention (SCIP)
- CPR/AED First Aids Certification
Languages
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Mentor
Summa Mentorship Program
12.2022 - Current
Basic Life Support (BLS) CPR/AED instructor
American Heart Association/Safe Health
11.2021 - Current
Recreation Therapist
Cerebral Palsy of Nassau County
06.2019 - Current
Community Habilitation Worker -2
Cerebral Palsy Association of Nassau County Inc.
01.2019 - 01.2022
Research Assistant
Stony Brook University
09.2018 - 05.2019
Recreation Assistant
Cerebral Palsy of Bayville
03.2015 - 06.2019
Customer Service Representative
Seven-Eleven
06.2014 - 02.2015
Health Science, B.S. - Business Management, Minor
Stony Brook University
Liberal Art, Associate -
Nassau Community College
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