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Jean-Luc DeCoster
Sales Professional
St Louis,MO
Summary
Strategic Sales Professional with 8 years of sales and customer acquisition & retention experience. Committed to maintaining relationships with clients and retaining accounts to increase profit channels.
Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales.
Eager team builder with fantastic leveraging and persuasion skills.
Motivated Sales Professional with history leading teams in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales. Proven track record in exceeding sales goals, growing business and expanding territories.
Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Professional
Pursuit Health And Performance
Gilbert, AZ (remote)
11.2022 - 03.2024
- Managed 100+ Client Sales and Onboarding processes
- Maintained average closing rate of 60%
- Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Worked closely with cross-functional teams, such as customer support and technical services, to ensure seamless delivery of solutions that met client expectations.
- Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
Sales Associate
1st Phorm
St Louis, MO
08.2017 - 02.2023
- Managed over 500 individual accounts nation-wide
- Accrued $300,000 worth of sales per month
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Some College (No Degree) - Communications
Saint Louis Community College
St Louis, MO 05.2001 -
High School Diploma -
Lindbergh High School
Saint Louis, MO 05.2001 -
Skills
Client Service
undefinedSoftware
CRMs
Social Media
Certification
CSNS
Timeline
Sales Professional
Pursuit Health And Performance
11.2022 - 03.2024
CSNS
03-2018
Sales Associate
1st Phorm
08.2017 - 02.2023
Some College (No Degree) - Communications
Saint Louis Community College
05.2001 -
High School Diploma -
Lindbergh High School
05.2001 -
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