Jean White
King of Prussia,USA
Summary
Dynamic radiology professional with over 30 years of progressive leadership experience in diagnostic imaging and departmental operations. Committed to contributing to Radiology Management by leveraging extensive clinical expertise, strategic planning skills, and an unwavering dedication to quality care to drive excellence across imaging services. Focused on implementing innovative technologies and ensuring compliance with regulatory standards to enhance patient outcomes and operational efficiency. Proven track record in fostering collaborative environments that prioritize patient care while optimizing departmental performance.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Outpatient Radiology Manager
Penn Medicine, Chester County Hospital
11.2024 - Current
- Oversight of 4 outpatient Radiology offices offering multi modality imaging.
- Works with modality supervisors and vendors for equipment repair and PM.
- Team Leader for an ACR MRI Quality improvement project to improve the order to begin time for inpatient MRs.
- Frequent site rounding, including EOC rounding for compliance and TJC Readiness.
- Assists with active service recovery for patients and internal customers as needed.
- Provides direct oversight of Radiology file room staff.
- Orders medical supplies for all outpatient Radiology sites.
- Works with vendors to ensure adequate departmental supplies and services.
Radiology Manager-CT
The Hospital of the University of Pennsylvania
12.2022 - 11.2024
- Oversaw daily operations of a department of over 40 employees. Operations including but not limited to staffing, payroll, scheduling, clinical and equipment issues and repairs.
- Managed team and individual performance and supported staff members individual goals.
- Held regular monthly staff meetings and performing frequent rounding and check ins with employees to improve communication and to build productive relationships.
- Worked to maintain a flexible yet structured working environment to maintain staff and improve employee satisfaction and retention.
- Analyzed employee satisfaction data & identified opportunities for improvement.
- Oversaw orientation and onboarding of new staff including frequent check ins to promote retention, comfort and ensure training goals are met.
- Worked with other clinical and entity leadership in developing programs, services, and initiatives to anticipate future customer needs.
- Established/updated processes and work practices for the unit/department to ensure a safe, timely, efficient exam for each patient.
- In conjunction with all stakeholders involved in the patient care processes, instituted operational changes based on data (e.g. PORTs, customized unit/department operations data).
- Communicated, reinforced, and updated as necessary environment of care procedures, (e.g. safety, security, hazardous materials, emergency, medical equipment, and utility management.)
- Continuously improved unit/department operations to maintain and exceed internal/external regulatory compliance and achieve clinical excellence.
- Participated in and supports patient safety goals and initiatives.
- Continuously communicated to staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations.
- Oversaw and championed departmental quality improvement initiatives.
- Enforced that the standards for the various accreditation bodies were met or exceeded. Assisted Director and Radiation Safety Officer in assuring the safe operation of the CT areas.
- Provided active service recovery for patients and internal customers.
- HUP Operations Improvement Yellow Belt Certification
- Monthly department dashboard report for an overview of quality, safety, finance and growth
Supervisor Cat Scan Technologist
BRYN MAWR HOSPITAL
06.2019 - 12.2022
- Provided technical supervision of personnel assigned to all CT Imaging sections.
- Oriented and trained new staff to CT equipment and procedures as well as system wide policies.
- Monitored workflow and all technical aspects of the CT sections to ensure maximum patient through put.
- Maintained staffing for 4 CT locations at BMH.
- Responsible for departmental scheduling of staff, vacation coverage.
- Responsible for staff evaluations and performance improvement plans.
- Responsible for staff payroll. Kronos payroll trained.
- Responsible for coordinating maintenance of CT equipment. Places work orders for department repairs.
- Enforced that the standards for the various accreditation bodies are met or exceeded. Assists Manager, Director and Radiation Safety Officer in assuring the safe operation of the CT areas.
- Builds and maintains scanner protocols to Radiologist, Radiation safety officer specifications. Maintains and updates CT protocol book.
- Provided input regarding future purchases of equipment, supplies and renovations.
- Participated in CT team meetings across the health system to standardize procedures and protocols.
- Works in conjunction with I.C. personnel for Radiology to maintain inventory for CT supplies.
- Adjusted department schedule to accommodate staffing for furloughs, closures, and down staffing during COVID and IV contrast shortage.
- Working supervisor. Performs routine and emergent CAT scans as well as Cardiac CTAs while fulfilling supervisory duties as well.
- Documentation and reporting of adverse events.
- Responsible for startup and implementation of Cardiac CTA program at BMH.
- Attended Siemens Definition Edge training at Siemens Headquarters in North Carolina.
Cat Scan Technologist
BRYN MAWR HOSPITAL
01.2000 - 12.2022
- Conducted routine outpatient, inpatient and emergency CAT Scans.
- Careful screening of patients prior to CAT scan studies to rule out contradictions for performing exam.
- Assisted Radiologist by operating equipment for CT guided biopsies and abscess drainages.
- Obtained informed consent for administration of contrast media. Start IVs and injects contrast material for imaging studies. Observes patients for allergic reaction after administration of contrast media.
- Obtained and documented a pertinent patient history for Radiologist.
- Knowledge of CAT scan imaging protocols.
- EPIC Radiant superuser during MLH medical record conversion. Was a resource to Radiology staff during conversion. EPIC Radiant training Non-Invasive technologist.
- Personal flexibility in accommodating CAT Scan Imaging Department’s staffing needs.
- Able to work independently and efficiently.
- Knowledge of McKesson PACS.
IR Technologist
BRYN MAWR HOSPITAL
02.2017 - 02.2019
- Cross trained in Interventional Radiology in Feb 2017.
- Utilized sterile technique for Interventional procedures.
- Prepped patient for Interventional procedures.
- Provided intermittent coverage to Interventional Radiology department on a Per Diem basis to fill staffing needs.
- Assisted Radiologist and/or PA with Special Procedures, including but not limited to: Biopsies, drainages, Thoracentesis, Paracentesis, Arthrogram injections, Myelography, Port Placement.
- EPIC training Invasive Technologist.
- EPIC Grand Central Training.
Radiologic Technologist and CAT scan Technologist
MONTGOMERY HOSPITAL
01.1993 - 01.2000
- Performed Radiography and Fluoroscopy exams.
- Worked with inpatient, outpatient, and extensive OR.
- Performed routine and emergency Cat Scans, 1997-2000.
Education
Certificate - MRI
Harcum College
Bryn Mawr, PA12.2022
Bachelors of Science - Allied Health
Widener University
Chester, PA05.2015
Associate of Science - Radiologic Technology
Holy Family College
Philadelphia, PA05.1993
Undeclared
Montgomery County Community College
Bluebell, PA01.1991
Skills
- Siemens Magnetom MRI scanners, Siemens Somaris 7 CT Scanners (Force, Drive, Definition Edge), Sectra PACS, GE Discovery750 HD CT Scanner, GE Lightspeed VCT, GE Highspeed CT Scanners, McKesson PACS Digital Archiving System, Siemens SyngoVia, EPIC Radiant superuser, Kronos Payroll System
- Microsoft Office proficiency
- Typing speed of 60 WPM
Certification
- Board Certified in MR 2025
- HUP Operations Improvement Yellow Belt May, 2023
- BLS CPR Certified 2024-current
- Board Certified in CAT Scan 1998
- IV Certified 1997-current
- Board Certified in Radiologic Technology 1993
Timeline
Outpatient Radiology Manager
Penn Medicine, Chester County Hospital
11.2024 - Current
Radiology Manager-CT
The Hospital of the University of Pennsylvania
12.2022 - 11.2024
Supervisor Cat Scan Technologist
BRYN MAWR HOSPITAL
06.2019 - 12.2022
IR Technologist
BRYN MAWR HOSPITAL
02.2017 - 02.2019
Cat Scan Technologist
BRYN MAWR HOSPITAL
01.2000 - 12.2022
Radiologic Technologist and CAT scan Technologist
MONTGOMERY HOSPITAL
01.1993 - 01.2000
Bachelors of Science - Allied Health
Widener University
Associate of Science - Radiologic Technology
Holy Family College
Undeclared
Montgomery County Community College
Certificate - MRI
Harcum College