Jean Marie Girukwishaka
Crystal Travel
Bujumbura
2
Languages
10
years of professional experience
Professional delivery specialist with experience ensuring timely and efficient transportation of goods. Strong focus on team collaboration, adaptable to changing needs, and reliable in all situations. Skilled in route planning, vehicle maintenance, and customer service. Valued for punctuality, communication, and problem-solving abilities.
Work History
Chauffeur livreur VL
7 Years 7 Months- Operated delivery vehicle efficiently, adhering to safety regulations and company protocols.
- Loaded and unloaded packages accurately, ensuring timely and safe delivery to customers.
- Maintained accurate records of deliveries, confirming receipt of goods by customers.
- Communicated effectively with dispatch team to optimize delivery routes and schedules.
- Conducted routine vehicle inspections, reporting maintenance needs promptly to ensure operational efficiency.
- Assisted in training new drivers on safety practices and delivery procedures for improved performance.
- Resolved customer inquiries regarding deliveries, enhancing overall satisfaction with service provided.
- Implemented best practices for inventory management during loading processes to reduce delays.
- Coordinated with other drivers to share best practices for improved overall team performance in meeting deadlines and maintaining safety standards.
- Handled cash transactions accurately, collecting payments from customers upon delivery when necessary.
Chauffeur livreur
2 Years- Delivered packages efficiently to ensure timely arrival at customer locations.
- Operated delivery vehicles while adhering to safety regulations and traffic laws.
- Coordinated routes using GPS systems to optimize delivery efficiency and minimize delays.
- Communicated effectively with customers regarding delivery schedules and any issues encountered.
- Trained new drivers on operational procedures, safety practices, and best delivery methods.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Kept detailed records of deliveries and money received from customers.
Education
Diplôme d'Etat - Electricité Automobile
Skills
Strong work ethic
Safe driving practices
Defensive driving techniques
GPS navigation proficiency
Fuel efficiency awareness
Load securing
Teamwork
Teamwork and collaboration
Multitasking Abilities
Reliability
Auto and engine repair
Dependability and honesty
Organizational skills
Additional Information
- Red Cross First Aider
- Fashion
- Music
- Reading
- Passion for Photography
Langues
English
Limited Working
French
Professional Working
Personal Information
Expérience
2 ans,CDD,7 ans et 6 mois,CDI
Timeline
Chauffeur livreur VL
Crystal Travel
03.2019 - CurrentRead More
Chauffeur livreur
Visa Express Agency
02.2017 - 02.2019Read More
Lycée Saint Marc
Diplôme d'Etat from Electricité Automobile
Read More