Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JEANMSY MATONDO

Whitestown,IN

Summary

Results-driven Hazmat Waste Coordinator with a proven track record in process improvement and workflow efficiency. Skilled in facilitating communication across departments and enhancing customer satisfaction through proactive problem-solving.

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Dedicated Hazmat Waste Coordinator recognized for exceptional relationship-building skills and commitment to customer satisfaction. Expertise in conflict resolution and fostering collaborative environments to ensure project success and timely completion.

Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Hazmat Waste Coordinator (L3)

Amazon IND1
4255 Anson Blvd, IND1, Whitestown, IN, 46075
07.2015 - Current
  • Implemented process improvements that increased workflow efficiency and reduced turnaround times.
  • Facilitated communication between departments to ensure alignment on project goals and deliverables.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Facilitated cross-departmental workshops to identify process improvements, leading to more efficient workflow and reduced bottlenecks.
  • Interceded between employees during arguments and diffused tense situations.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Kept high average of performance evaluations.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Education

High School Diploma -

C.S EVEIL
REPUBLIC DEMOCRATIC OF THE CONGO
07-2008

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Relationship building
  • Work Planning and Prioritization
  • Discretion and confidentiality
  • Presenting ideas and plans
  • Process improvement
  • Project Support
  • Information collection

Languages

English
Professional Working
French
Professional Working

Timeline

Hazmat Waste Coordinator (L3)

Amazon IND1
07.2015 - Current

High School Diploma -

C.S EVEIL