Jeanna Bain

• read orders and pull items on the

• use computer for printing work orders, kits and labels.

• know how to read work orders accessible kit orders.

• Stocked shelves with incoming inventory and restocked as needed.
• Ensured the department clean, neat, organized, and presentable at all times.
• Assisted in training new employees on department procedures.
• Processed special orders for customers upon request.
• Inspected merchandise prior to stocking shelves to ensure quality standards were met.
• Fulfilled online orders by packing orders according to company guidelines.
• Updated customer account information as needed in computer system.
• Conducted daily audits of departmental operations for compliance purposes.
• Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
• Calculated materials, supplies and labor costs to develop estimates and prepare work orders.

• Assessed the impact of new initiatives on existing systems and processes.
• Maintained knowledge base documentation related to product features and usage instructions.
• Identified problem areas in product design and suggested modifications for improvement.
• Analyzed data from various sources to detect patterns of non-compliance or potential risks.
• Investigated root causes of customer complaints and provided solutions accordingly.
• Participated in training programs related to quality assurance practices.
• Drafted documents such as test plans, checklists, reports., for internal use.
• Provided guidance on best practices for ensuring high-quality services delivery.
• Performed audits of production processes to verify accuracy of results.
• Ensured that corrective actions are taken when necessary based on findings from audits or investigations.
• Coordinated with other departments to resolve customer queries efficiently.
• Kept records of quality reports and statistical reviews.
• Established procedures and quality standards.
• Supervised and guided inspectors, technicians and other staff.
• Established product specifications and quality assurance practices.
• Troubleshot product issues and fixed problems.
• Reviewed current standards and policies.
• Created, edited and updated project manuals and technical documentation used by entire QA team.
• Managed continuous improvement strategies to improve manufacturing margins and reduce costs.
• Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
• Established and accomplished goals for improvements in profits, quality and delivery.
• Managed company onboarding processes, interviewing and selecting new quality assurance personnel.
• Managed supplier key performance indicators and checked materials for compliance with specifications.
• Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
• Completed various financial and quality audits for different departments.
• Read chemicals and how to use the when and where needed
• Inspected parts to assure they where up to code and company guidelines.

• Directed and coordinated the activities of production workers to ensure that manufacturing deadlines were met.
• Conducted regular meetings with production staff to discuss progress, resolve issues and provide guidance.
• Ensured proper use of equipment and tools by monitoring work performance, providing feedback and instruction.
• Monitored daily operations on the assembly line to identify areas for improvement in safety, quality, productivity and cost reduction.
• Maintained accurate records of production data including output, downtime and scrap rates.
• Resolved conflicts among workers in an effective manner while preserving morale.
• Performed regular maintenance checks on equipment used in the assembly process.
• Reviewed blueprints or drawings prior to beginning any new projects.
• Conducted visual inspections and checked for product defects.
• Maintained records and documents of daily production and dispatched goods.
• Motivated employees in achieving daily production goals and targets.
• Marked all received orders into computer system.
• Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
• Enforced company policies, answered coworkers' questions and trained new personnel.
• Set up and adjusted machines and equipment to produce pre-determined results.
• Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.

• Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
• Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
• Read and interpreted blueprints, skhes, drawings, manuals, specifications or sample part to determine dimensions and tolerances of finished work piece.
• Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.
• Performed minor maintenance such as cleaning and lubricating machines.
• Monitored machine operation to detect malfunctions or out-of-tolerance machining.
• Verified settings by measuring positions, first-run parts and sample works with micrometers, calipers or other measuring instruments.
• Programmed CNC machines using G&M codes in accordance with established procedures.
• Checked accuracy of programs prior to running production runs utilizing simulation software packages.
• Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
• Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
• Ensured that all components met customer requirements before being packaged for shipment.
• Troubleshot issues related to tooling or programming errors using problem solving techniques.
• Repaired damaged parts according to company standards before returning them back into service.
• Maintained accurate records of production data including scrap rates and downtime.
• Performed regular preventive maintenance tasks on CNC machinery.
• Kept parts within close tolerances of design standards to maintain optimal quality.
• Set controls to regulate speed, feed and coolant flow.
• Changed out aging tools, fixtures and offsets.
• Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
• Monitored and adjusted processes or equipment to improve quality and productivity.
• Used devices, templates and fixtures to measure dimensions of finished workpieces for conformance.
• Set-up and operated lathes, mills and grinders to cut raw materials.
• Established and performed quality assurance duties to maintain acceptable production levels.
• Read blueprints and 3D models to determine product specifications and plan operational sequences.
• Observed company's strict safety rules during each shift to avoid job-related injuries.
• Fabricated various parts using multiple machines at once.
• Worked from layout and work order, created programs and set up machines to produce required parts.
• Maintained production tooling by replacing and grinding worn tools.
• Loaded and unloaded machines to prevent expensive equipment issues.
• Leveraged micrometers, verniers and gages to accurately inspect parts.
• Provided expert coaching and training for new team members.
• Aligned, mounted and installed tools and attachments on machines, using hand tools and precision measuring instruments.
• Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
• Read programming instructions and product blueprints to determine sequences and dimensional requirements.
• Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
• Checked completed workpieces against specifications to assess conformance.
• Completed accurate calculations of machine speed, feed ratios and cut parameters.