Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised or with a team and quickly mastering new skills.
Overview
33
33
years of professional experience
Work History
Bar Manager
Pub Zero Bar and Grill
Houston, TX
08.2021 - Current
Maintained detailed inventory of bar supplies and stocked work areas.
Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Monitored patron alcohol consumption to encourage safety.
Increased revenue by promoting additional products and assisting with beverage menu.
Reorganized bar stations to streamline service flow.
Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
Resolved escalated customer complaints to maximize satisfaction and loyalty.
Interviewed, hired and trained staff to improve customer retention and bolster sales.
Assistant Principal/Teacher
CFISD
Houston, TX
07.1991 - 06.2019
Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
Investigated incidents involving disciplinary action against students or faculty members.
Monitored student behavior and discipline in accordance with district regulations.
Ensured that all safety protocols were followed by staff members during school events.
Evaluated teacher performance through classroom observations, reviews of lesson plans and feedback from parents and students.
Developed and implemented school policies, procedures and programs for student achievement.
Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
Displayed strong decision making abilities and confidence to staff and students.
Developed positive school climate by building effective communication within school.
Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
Facilitated communication between teachers, administrators and parents regarding student performance issues.
Instructed teachers on classroom management, behavior and instructional strategies.
Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
Directed school human resources including hiring, training, policy enforcement and legal compliance for school employing over 100 staff members.
Analyzed data collected from standardized tests to identify areas of improvement in instruction or curriculum design.
Collaborated with district administrators on curriculum development initiatives.
Resolved conflicts between faculty members and students.
Planned and led professional development activities for teachers, administrators and support staff.
Attended conferences related to educational leadership or policy making.
Facilitated staff meetings to convey policy changes and hear employee input.
Recruited, hired and trained primary and supplemental teaching staff.
Education
Master of Science - School Administration
Stephen F Austin State University
Nacogdoches, TX
05-1997
Bachelor of Science - Elementary Education
Stephen F Austin State University
Nacogdoches, TX
05-1991
Skills
Project Coordination and Oversight
Customer Service
Multitasking
Time Management
Organizational Skills
Interpersonal Communication
Public Speaking/Presenting
Training and mentoring
Prioritization
Policy development and enforcement
Relationship building and networking
Staff Development
Group facilitation and presentations
Documentation
Affiliations
Family Gatherings
Beach
Outdoor Activities
Music Festivals
Concerts
Yoga
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's fine to celebrate success but it is more important to heed the lessons of failure.