Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeanna DOYEA

GOLDEN VALLEY,AZ

Summary

Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.

Overview

29
29
years of professional experience

Work History

Clerk

Sheriff Office
Salmon, WA
09.2019 - 08.2021
  • Organized and maintained filing systems for confidential documents.
  • Operated cash register to process cash, check, and credit card transactions.
  • Issues driver's licenses.
  • Answered phones.

Cashier

Saveway Market
Salmon, Idaho
08.2018 - 09.2019
  • Processed customer orders accurately and efficiently.
  • I did shopping for customers through an online website.
  • Delivered items to customer's homes or businesses in a timely manner.
  • Loaded and unloaded delivery vehicles with packages.
  • Followed company safety protocols at all times while on the job.
  • Inspected vehicles for mechanical issues and reported them to management as needed.
  • Collected payments from customers upon completion of deliveries.
  • Resolved customer complaints in a professional manner when necessary.
  • Ensured all items were securely packed and protected during transport.
  • Answered customer inquiries over the phone and through email.
  • Monitored employee attendance records and addressed any issues or concerns regarding tardiness or absenteeism.
  • Monitored lunch times and breaks.

Team Lead

Rmsi Retail Merchandising
Seattle, WA
09.2002 - 07.2015
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Managed daily operations, including staff development, timecards and scheduling.
  • Assisted in recruiting, training, and scheduling staff members.
  • Performed data entry tasks accurately within specified timeframes.
  • Verified accuracy of data entry into correct categories.
  • Ensured proper placement of products on shelves according to planogram schematics.
  • Organised resets and remodels with my team.
  • Arranged all out of town travel.

Cashier

Walmart
Spokane, WA
10.2002 - 01.2003
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • This was a temporary, seasonal position for Christmas.

Assistant Store Manager

Whitten Oil
Colville, WA
05.1992 - 08.2001
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

Management Classes, Bookkeeping

Spokane Community College
Spokane, WA

Skills

  • File Maintenance
  • Bookkeeping
  • Cash Management
  • Database entry
  • Schedule and calendar management
  • Cash Handling
  • Verbal and writing communication
  • Customer Satisfaction
  • Travel Arrangements
  • Cashier
  • Team leader
  • Relationship Building
  • Good organization skills

Timeline

Clerk

Sheriff Office
09.2019 - 08.2021

Cashier

Saveway Market
08.2018 - 09.2019

Cashier

Walmart
10.2002 - 01.2003

Team Lead

Rmsi Retail Merchandising
09.2002 - 07.2015

Assistant Store Manager

Whitten Oil
05.1992 - 08.2001

Management Classes, Bookkeeping

Spokane Community College

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Jeanna DOYEA